IT asset management · October 2026 Edition
Freshservice vs InvGate Asset Management
Eleven of fourteen models named Freshservice first on the direct prompt; two named InvGate Asset Management. Freshservice was named by fourteen of the fourteen models and InvGate Asset Management by eleven and Freshservice carries 50 labels and InvGate Asset Management 20, so the shares are not directly comparable.
Named in nine categories this edition.
Named in one category this edition.
First-choice share31%8%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate8%0%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#5A position in a field of 11; printed, not drawn.
Labels5020A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Freshservice reading right to left. Rank and label count are printed, not drawn.ManageEngine AssetExplorer was named alongside these two in nine of the fourteen direct answers. Freshservice vs Snipe-IT · Freshservice vs Lansweeper · Freshservice vs ManageEngine AssetExplorer
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the IT asset management page.
By framing
How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
FreshserviceFirst choices, of fourteen modelsInvGate Asset Management
Direct112
Paraphrase31
Comparative00
Budget-constrained01
Scale-constrained20
Negative004 against Freshservice
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.
Every model, every framing
The eighty-four answers behind the chart above, one cell each: where Freshservice and InvGate Asset Management stood in it.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | | | |
| GPT-5.4 mini | | |||||
| Gemini 3.5 Flash | | | | | ||
| Perplexity Sonar | | | ||||
| Grok 4.1 Fast | | | | | ||
| Mistral Small | | | | |||
| DeepSeek V4 Flash | | | | | ||
| Llama 4 Maverick | | | ||||
| Qwen 3.7 Flash | | | | |||
| Kimi K2 | | | | |||
| GLM 4.7 FlashX | | | | |||
| MiniMax M2.5 | | | | |||
| GPT-6 Luna | | | ||||
| Muse Glimmer 30B | | | |
Freshservice InvGate Asset Management first choice named as an alternative argued againstblank: not namedEach cell is one answer, Freshservice on the left and InvGate Asset Management on the right.The direct prompt
The plain question, one answer per model, grouped by where Freshservice and InvGate Asset Management stood in it.
Both were the first choice
2 of 14 modelsThe answer named them together, and the judge labeled each a first choice.Claude Haiku 4.5Freshservice, InvGate Asset Management alternatives: Alloy Navigator, ManageEngine AssetExplorer
MiniMax M2.5Freshservice, InvGate Asset Management alternatives: ManageEngine AssetExplorer
Freshservice first, InvGate Asset Management an alternative
9 of 14 modelsInvGate Asset Management was named in the answer but not as the choice, or not at all.Gemini 3.5 FlashFreshservice alternatives: Asset Panda, InvGate Asset Management, Setyl
Perplexity SonarFreshservice alternatives: InvGate Asset Management, ServiceNow IT Asset Management
Mistral SmallFreshservice, NinjaOne alternatives: SolarWinds Service Desk
DeepSeek V4 FlashFreshservice alternatives: ManageEngine AssetExplorer, NinjaOne
Qwen 3.7 FlashFreshservice alternatives: ManageEngine AssetExplorer, Snipe-IT, SolarWinds Service Desk
Kimi K2Freshservice alternatives: AssetSonar, InvGate Asset Management, ManageEngine AssetExplorer
GLM 4.7 FlashXFreshservice alternatives: InvGate Asset Management, Lansweeper, ManageEngine AssetExplorer
GPT-6 LunaFreshservice alternatives: Jira Service Management, Lansweeper
Muse Glimmer 30BFreshservice alternatives: InvGate Asset Management, ManageEngine AssetExplorer, SolarWinds Service Desk
Neither was the first choice, one was named
1 of 14 modelsThe answer put something else first and named one of the two as an alternative.Grok 4.1 FastManageEngine AssetExplorer alternatives: Freshservice, InvGate Insight/Assets, Lansweeper
Neither was named
2 of 14 modelsThe answer made no first choice from these two in this category.GPT-5.4 miniLansweeper alternatives: Flexera One IT Asset Management, ManageEngine ServiceDesk Plus
Llama 4 MaverickManageEngine AssetExplorer, NinjaOne, SolarWinds Service Desk
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Freshservice leads by six points.
Freshservice11%#2 of 15InvGate Asset Management6%#6 of 15Mid-marketThe figures above
Freshservice leads by twenty-four points.
Freshservice31%#1 of 11InvGate Asset Management8%#5 of 11Enterprise
The order flips: InvGate Asset Management leads at enterprise.
InvGate Asset Management9%#4 of 12Freshservice0%#11 of 12What the models said about Freshservice
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.
“may not be ideal for organizations requiring deep configuration management or those with very complex IT environments” Mistral Small · negative prompt · soft negative
“Extremely popular for the mid-market. It is fast to set up, highly intuitive, and bundles hardware, software, and ticketing beautifully.” Gemini 3.5 Flash · scale prompt · first choice
What the models said about InvGate Asset Management
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.
“InvGate Assets is designed for mid-market organizations that need more than basic tracking but less complexity than enterprise solutions like ServiceNow.” Claude Haiku 4.5 · direct prompt · first choice
“InvGate Assets: A mid-market ITAM solution that offers agent-based and network scanning capabilities, with a cost of $1,499 per year.” Llama 4 Maverick · budget prompt · first choice
“Best overall mid-market fit ... InvGate Asset Management is the most cited mid-market focused dedicated ITAM product” Muse Glimmer 30B · paraphrase prompt · first choice
Also compared
Freshservice vs Snipe-ITFreshservice vs LansweeperFreshservice vs ManageEngine AssetExplorerFreshservice vs SolarWinds Service DeskSnipe-IT vs InvGate Asset ManagementLansweeper vs InvGate Asset ManagementManageEngine AssetExplorer vs InvGate Asset ManagementInvGate Asset Management vs SolarWinds Service DeskAll fifteen head-to-head pages and the full ITAM standing
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.