IT AI Index
Index IT operations and endpoint Infra monitoring › Site24x7 vs New Relic
Infrastructure monitoring · September 2026 Edition

Site24x7 vs New Relic

Six of twelve models named Site24x7 first on the direct prompt; three named New Relic. Site24x7 was named by ten of the twelve models and New Relic by twelve and Site24x7 carries 25 labels and New Relic 48, so the shares are not directly comparable.

Site24x7

accepted challenger

Named in three categories this edition.

New Relic

accepted challenger

Named in five categories this edition.

First-choice share24%22%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate4%15%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#2A position in a field of 12; printed, not drawn.
Labels2548A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Site24x7 reading right to left. Rank and label count are printed, not drawn.Site24x7 vs Zabbix · New Relic vs Zabbix

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the infrastructure monitoring page.

By framing

How many of the twelve models made each the first choice, per way of asking, and how many argued against it.
Site24x7First choices, of twelve modelsNew Relic
Direct63
Paraphrase54
Comparative00
Budget-constrained011 against New Relic
Scale-constrained021 against New Relic
Negative001 against Site24x7 · 5 against New Relic
Bars are first choices, 0 to 12 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to twelve.

The direct prompt

The plain question, one answer per model, grouped by where Site24x7 and New Relic stood in it.

Site24x7 first, New Relic an alternative

6 of 12 modelsNew Relic was named in the answer but not as the choice, or not at all.
Grok 4.1 FastSite24x7 alternatives: Datadog, LogicMonitor
Mistral SmallNetdata, Site24x7 alternatives: LogicMonitor
Llama 4 MaverickNetdata, Site24x7
Kimi K2Site24x7 alternatives: ManageEngine OpManager, New Relic
GLM 4.7 FlashXSite24x7 alternatives: LogicMonitor, New Relic, Prometheus + Grafana
MiniMax M2.5Site24x7 alternatives: Netdata, New Relic

New Relic first, Site24x7 an alternative

3 of 12 modelsSite24x7 was named in the answer but not as the choice, or not at all.
GPT-5.4 miniNew Relic alternatives: Dynatrace, Grafana
Gemini 3.5 FlashNew Relic alternatives: Better Stack, LogicMonitor, Netdata
DeepSeek V4 FlashNew Relic alternatives: Grafana, ManageEngine OpManager, Site24x7

Neither was the first choice, one was named

3 of 12 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5Sematext alternatives: LogicMonitor, Site24x7
Perplexity SonarLogicMonitor alternatives: ManageEngine OpManager, Progress WhatsUp Gold, Site24x7
Qwen 3.7 FlashDatadog alternatives: Grafana, New Relic

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Site24x7 leads by eighteen points.
Site24x722%#1 of 12
New Relic4%#9 of 12
The full small business standing →
Mid-marketThe figures above
Site24x7 leads by two points.
Site24x724%#1 of 12
New Relic22%#2 of 12
The full mid-market standing →
Enterprise
Level: the same share of first choices.
Site24x70%#– of 10
New Relic0%#7 of 10
The full enterprise standing →

What the models said about Site24x7

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of four in this category shown.

“often cited as being less scalable and more expensive for larger infrastructures” Mistral Small · negative prompt · soft negative
“1. Site24x7 Infrastructure Monitoring - a comprehensive monitoring platform that integrates server monitoring, website monitoring, application performance monitoring (APM)” Llama 4 Maverick · paraphrase prompt · first choice
“I recommend Cloud-native tools (CloudWatch/Azure Monitor/GCP Ops) as the foundation, with Site24x7 as a unified overlay for hybrid environments and ease of use” GLM 4.7 FlashX · paraphrase prompt · first choice
“I'd recommend Site24x7 if you want the best balance of easy deployment, unified infrastructure monitoring, and cost efficiency” Perplexity Sonar · paraphrase prompt · first choice

What the models said about New Relic

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. One of one in this category shown.

“If your B2B product is a modern SaaS application deployed on public cloud infrastructure ... New Relic is highly recommended.” Gemini 3.5 Flash · direct prompt · first choice
Also compared

Comparisons are drawn for the top three products in each category. The output is the models' output; nothing here is a recommendation by the index.