AI Indexes
IT AI Index
Index › IT operations and endpoint › AIOps › PagerDuty AIOps vs PagerDuty
AIOps platforms · October 2026 Edition

PagerDuty AIOps vs PagerDuty

Zero of fourteen models named PagerDuty AIOps first on the direct prompt; one named PagerDuty. PagerDuty AIOps was named by seven of the fourteen models and PagerDuty by seven and PagerDuty AIOps carries 10 labels and PagerDuty 14, so the shares are not directly comparable.

PagerDuty AIOps

criticized challenger

Named in one category this edition.

PagerDuty

accepted challenger

Named in four categories this edition.

First-choice share6%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate30%7%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#5#7A position in a field of 10; printed, not drawn.
Labels1014A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, PagerDuty AIOps reading right to left. Rank and label count are printed, not drawn.New Relic was named alongside these two in twelve of the fourteen direct answers. New Relic vs PagerDuty AIOps · New Relic vs PagerDuty · Datadog vs PagerDuty AIOps

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the aiops platforms page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
PagerDuty AIOpsFirst choices, of fourteen modelsPagerDuty
Direct01
Paraphrase30
Comparative00
Budget-constrained001 against PagerDuty AIOps
Scale-constrained00
Negative002 against PagerDuty AIOps · 1 against PagerDuty
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where PagerDuty AIOps and PagerDuty stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
PagerDuty AIOps PagerDuty first choice named as an alternative argued againstblank: not namedEach cell is one answer, PagerDuty AIOps on the left and PagerDuty on the right.

The direct prompt

The plain question, one answer per model, grouped by where PagerDuty AIOps and PagerDuty stood in it.

PagerDuty first, PagerDuty AIOps not the choice

1 of 14 modelsPagerDuty AIOps was named in the answer but not as the choice, or not at all.
Claude Haiku 4.5PagerDuty alternatives: BigPanda, LogicMonitor, New Relic

Neither was the first choice, one was named

2 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Gemini 3.5 FlashDatadog, LogicMonitor alternatives: New Relic, PagerDuty
DeepSeek V4 FlashLogicMonitor, New Relic alternatives: BigPanda, Freshservice, PagerDuty

Neither was named

11 of 14 modelsThe answer made no first choice from these two in this category.
GPT-5.4 miniDynatrace alternatives: Datadog, New Relic, Splunk
Perplexity SonarNew Relic alternatives: Coralogix
Grok 4.1 FastDatadog alternatives: New Relic
Mistral SmallDynatrace alternatives: BigPanda, LogicMonitor, New Relic
Llama 4 MaverickDynatrace
Qwen 3.7 FlashDynatrace alternatives: BigPanda, Datadog, Elastic Observability, Grafana Cloud, OpenTelemetry
Kimi K2New Relic alternatives: Datadog, LogicMonitor
GLM 4.7 FlashXDynatrace alternatives: Datadog, Freshservice, ManageEngine OpManager Nexus, New Relic
MiniMax M2.5Datadog, New Relic alternatives: Dynatrace
GPT-6 LunaDatadog alternatives: Dynatrace, New Relic
Muse Glimmer 30BDatadog, Dynatrace, New Relic alternatives: Freshservice

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
PagerDuty AIOps leads by three points.
PagerDuty AIOps7%#6 of 16
PagerDuty3%#8 of 16
The full small business standing →
Mid-marketThe figures above
PagerDuty AIOps leads by four points.
PagerDuty AIOps6%#5 of 10
PagerDuty2%#7 of 10
The full mid-market standing →
Enterprise
Level: the same share of first choices.
PagerDuty AIOps0%#– of 11
PagerDuty0%#10 of 11
The full enterprise standing →

What the models said about PagerDuty AIOps

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.

“It charges by accepted events, so model your real event stream—including spikes and maintenance windows—before signing.” GPT-6 Luna · negative prompt · soft negative
“though some users find per-user costs steep, so it's best to evaluate their pricing carefully” Mistral Small · budget prompt · soft negative
“Users report steep pricing and a "really struggling in the current market" vibe” GLM 4.7 FlashX · negative prompt · soft negative
“For a typical mid-sized B2B company, PagerDuty AIOps offers the best balance of capability, cost transparency, and ease of deployment.” DeepSeek V4 Flash · paraphrase prompt · first choice
“I'd generally recommend PagerDuty AIOps / Signal Intelligence as the best starting point” GPT-5.4 mini · paraphrase prompt · first choice
“My default recommendation: PagerDuty AIOps” GPT-6 Luna · paraphrase prompt · first choice

What the models said about PagerDuty

No label in this category carried a quote.

Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.