IT AI Index
Index Cloud and infrastructure Backup and DR › Enterprise September 2026 Edition

Backup and disaster recovery for enterprise buyers

Asked as “backup and disaster recovery solution”, and as “data backup and recovery service”, on behalf of an enterprise B2B company. 46 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing
Contested
22% of first choices, contested.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for an enterprise B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01Veeam Data Platform22%5%21accepted challenger
02Veeam20%3%29accepted challenger
03Commvault11%4%46accepted challenger
04Rubrik9%8%36accepted challenger
05Cohesity4%12%34accepted challenger
06Druva2%0%25accepted challenger
Show the two products at 0%, ordered by negative rate
08Veritas NetBackup0%10%10accepted challenger
07Zerto0%0%13accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01Veeam Data Platform22%
02Veeam20%
03Commvault11%
04Rubrik9%
05Cohesity4%
06Druva2%
07Zerto0%
08Veritas NetBackup0%

02What they warned about

Two of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Cohesity
12%
4 of 34 labels negative · 3 of 12 models
“limited SaaS application coverage beyond Microsoft 365 and Salesforce, and no standalone backup software” DeepSeek V4 Flash, negative prompt
Rubrik
8%
3 of 36 labels negative · 3 of 12 models
“limited snapshot integrations/higher cloud costs (Rubrik)—not "avoid," but test rigorously for scale.” Grok 4.1 Fast, negative prompt
Dropbox
100%
2 of 2 labels negative · 2 of 12 models · 2 hard negative
“Using commercial consumer cloud storage (e.g., Dropbox Business or Backblaze Personal plans) ... without an enterprise license is risky.” Qwen 3.7 Flash, negative prompt
Acronis Cyber Protect
33%
2 of 6 labels negative · 2 of 12 models
“it is generally less common than the major enterprise platforms above for very large, complex data centers” GPT-5.4 mini, comparative prompt

03What they cite

Citations exist only for the models that return a source list: twelve of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

61 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 5 of those lists are Google grounding redirects that name no site and are left out of the counts. 886 links across 259 sites, every framing counted. Ranked by the number of answers carrying the site or page.

vendor site · Eon30 answers · 49 citations · 10 models
28 answers · 44 citations · 10 models
vendor site · Expert Insights21 answers · 29 citations · 9 models
21 answers · 29 citations · 9 models
vendor site · NinjaOne21 answers · 22 citations · 9 models
vendor site · Veeam20 answers · 27 citations · 9 models
18 answers · 26 citations · 7 models
16 answers · 23 citations · 8 models
14 answers · 14 citations · 7 models
vendor site · ControlMonkey12 answers · 15 citations · 6 models
vendor site · Rubrik12 answers · 15 citations · 8 models
vendor site · HYCU12 answers · 12 citations · 7 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ModelDirect“What is the best backup and disaster recovery solution for an enterprise B2B company?”Paraphrase“Which data backup and recovery service would you recommend to a large B2B company with thousands of employees?”Comparative“What are the top enterprise-grade backup and disaster recovery solutions and how do they differ?”Budget-constrained“What is the best backup and disaster recovery solution for a large company that needs predictable total cost across thousands of users?”Scale-constrained“We are a 5,000 person company with SSO, SOC 2 and procurement review requirements evaluating a backup and disaster recovery solution. What should we look at?”Negative“Which backup and disaster recovery solutions should a large enterprise avoid or be cautious about?”
Claude Haiku 4.5no first choiceVeeam Backup & ReplicationChanged
Three alternativesAcronis Cyber Backup, Commvault, Veritas NetBackup
Commvault, Veeam Backup Essentials
Five alternativesAcronis Advanced Disaster Recovery, Arcserve UDP, Druva, Eon, Rubrik
Commvault, Eon, Veeam
Three alternativesCohesity, Druva, Rubrik
no first choicenothing named
GPT-5.4 miniVeeam Backup & Replication
Two alternativesCohesity, Commvault
Veeam Data PlatformChanged
One alternativeRubrik
Veeam
Seven alternativesAWS Backup, Azure Backup, Azure Site Recovery, Cohesity, Commvault, Google Cloud Backup and DR Service, Rubrik
against: Acronis Cyber Protect
Veeam Data Platform
One alternativeCommvault Cloud / Commvault Complete
no first choicenothing named
Gemini 3.5 FlashCohesity, Commvault
Three alternativesDruva, Rubrik, Veeam
Rubrik Security Cloud, Veeam Data PlatformChanged
Two alternativesCohesity Data Cloud, Druva Data Security Cloud
Veeam
Four alternativesCohesity, Commvault, Druva, Rubrik
Druva Data Resiliency Cloud
Five alternativesBackblaze Business Backup, Barracuda Cloud-to-Cloud Backup, Commvault, Veeam Data Platform, Wasabi
no first choiceagainst: AWS EBS snapshots, Dropbox, Google Drive, Microsoft OneDrive, rsync
Perplexity SonarCommvault, Veeam
Five alternativesAzure Site Recovery, Druva, Eon, Rubrik, Zerto
CommvaultChanged
Three alternativesCohesity, Druva, Veritas NetBackup
Veeam
Eight alternativesAWS Backup, Acronis, Cohesity, Commvault, Druva, Eon, Rubrik, Veritas NetBackup
Datto SIRIS
Three alternativesCommvault, HYCU, Veeam
no first choicenothing named
Grok 4.1 FastVeeam Data Platform
Four alternativesAWS Elastic Disaster Recovery, Azure Site Recovery, Rubrik Security Cloud, Zerto
Veeam Data PlatformHeld
Three alternativesCohesity, Commvault, Rubrik
Veeam Data Platform
Four alternativesCohesity DataProtect, Commvault, Rubrik Security Cloud, Veritas Alta
Veeam Data Platform
Four alternativesCommvault, Druva inSync/Data Security Cloud, Rubrik Security Cloud, Zerto
against: AWS Elastic DR, Azure Site Recovery
Veeam
Four alternativesCohesity, Commvault, Druva, Rubrik
against: AWS Elastic Disaster Recovery, Acronis, Actifio, Arcserve, Azure Site Recovery, Backblaze, Cohesity, CrashPlan, Rubrik, Unitrends
Mistral SmallRubrik, Veeam
Three alternativesMicrosoft, OpenText, Unitrends
NinjaOneChanged
Three alternativesArcserve Unified Data Protection, HYCU, Veeam
Veeam Data Platform
Six alternativesCohesity, Commvault, Druva, HYCU R-Cloud, Rubrik, Veritas Alta Data Protection
Commvault
Two alternativesRubrik, Veeam Data Platform
no first choicenothing named
DeepSeek V4 FlashVeeam
Five alternativesCohesity, Commvault, Druva, Rubrik, Zerto
Veeam Data PlatformChanged
Five alternativesCohesity, Commvault, Druva, Eon, Rubrik
Veeam
Five alternativesCohesity, Commvault, Druva, Rubrik, Zerto
Druva Data Security Cloud
One alternativeCommvault
against: Cohesity, Microsoft Azure Site Recovery, Rubrik, Veeam Data Platform
no first choiceagainst: Cohesity, Oracle/StorageTek tape libraries, Rocket Servergraph, Veritas Backup Exec, System Recovery, and Desktop & Laptop Option, Veritas NetBackup
Llama 4 MaverickCommvault Complete Data Protectionno first choiceChangedno first choiceno first choiceno first choicenothing named
Qwen 3.7 FlashVeeam Backup & Replication
Four alternativesCohesity, Commvault, Rubrik, Zerto
Veeam Data PlatformChanged
Three alternativesCommvault, Druva, Rubrik
Veeam Data Platform
Five alternativesCohesity, Commvault Complete Data Protection, Dell Technologies, Druva, Rubrik Security Cloud
Barracuda Email Protection, Kaseya/Barracuda Datto
Two alternativesRubrik, Veeam
against: Commvault
no first choiceagainst: Backblaze Personal, Dropbox
Kimi K2Veeam
Two alternativesCommvault, Rubrik
VeeamHeld
Four alternativesCohesity, Commvault, Druva, Rubrik
Veeam Data Platform
Three alternativesCohesity DataProtect, Commvault, Rubrik Security Cloud
against: Dell PowerProtect Data Manager
Druva, Zmanda Pro
One alternativeAcronis Cyber Protect
against: Cohesity, Commvault, Rubrik, Veeam
Rubrik
Two alternativesDruva, Veeam
against: Microsoft 365
GLM 4.7 FlashXno first choice
Six alternativesCohesity, Commvault, Druva, HYCU, Rubrik, Veeam
Veeam Data PlatformChanged
Three alternativesCohesity, Commvault, Rubrik
against: Acronis Cyber Protect, Backblaze Business Backup
no first choiceVeeam Data Platform
Four alternativesAzure Site Recovery, Eon, Microsoft Azure Backup, Zmanda Pro
against: Microsoft 365 Backup
no first choiceagainst: Acronis Cyber Infrastructure, Veeam Backup & Replication
MiniMax M2.5Cohesity, Rubrik, Veeam
Two alternativesCommvault, Dell Technologies
Rubrik, VeeamChanged
Two alternativesCohesity, Commvault
Veeam Data Platform
Six alternativesCohesity, Commvault, Druva, HYCU R-Cloud, Rubrik, Zerto
Barracuda, Rewind
Two alternativesCohesity DataProtect, Rubrik Security Cloud
no first choicenothing named
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 10:29no06 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 10:02yes45 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 13:33yes1218 s
Direct recommendationPerplexity Sonarsonar2026-09-17 09:25yes206 s
Direct recommendationGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 13:48yes2814 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 13:41yes56 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-09-17 13:34yes2259 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 12:41yes53 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 10:26no041 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 12:11yes1431 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 13:13yes1544 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 11:28yes725 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 13:46no05 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 10:51yes37 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 13:34yes1426 s
ParaphrasePerplexity Sonarsonar2026-09-17 11:47yes205 s
ParaphraseGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 09:37yes2613 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 12:44yes56 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 10:13yes1416 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 10:53yes53 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 10:02yes1038 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 13:31yes1433 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 11:16yes2870 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 09:40yes525 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 12:50yes98 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 14:08yes617 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 13:21yes1930 s
ComparativePerplexity Sonarsonar2026-09-17 10:17yes208 s
ComparativeGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 10:01yes3318 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 12:42yes1514 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 11:20yes1821 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 11:30yes53 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 12:51yes1053 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 10:38yes1535 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 10:51yes14150 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 09:36yes1438 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 12:14yes1810 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 09:42yes28 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 09:30yes824 s
Budget constrainedPerplexity Sonarsonar2026-09-17 09:41yes204 s
Budget constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 10:00yes4421 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 11:21yes55 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-09-17 13:09yes2234 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 10:19yes53 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 14:06no028 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 09:50yes2735 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 10:35yes3297 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 10:38yes2258 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 14:13no07 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 11:17no010 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 11:56no016 s
Scale constrainedPerplexity Sonarsonar2026-09-17 12:10yes208 s
Scale constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 13:57yes2013 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 09:40no09 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 10:40yes2524 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 10:26yes54 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 10:17no043 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 10:52yes1743 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 10:39yes1536 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 13:20yes1035 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 12:09yes019 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 14:04yes38 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 12:33yes1623 s
Negative framingPerplexity Sonarsonar2026-09-17 10:53yes206 s
Negative framingGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 11:13yes3917 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 13:00yes58 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 13:05yes3027 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 10:28yes53 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 10:16no039 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 11:54yes2468 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 12:06yes2839 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 10:00yes14107 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings
None. Every name in this category resolved on its own.
Unresolved, counted raw
AWS DRS
AWS EBS snapshots
AWS Elastic DR
AWS/Azure/GCP Native Solutions
Acronis Cyber Backup
Acronis Cyber Infrastructure (ACI)
BackupVault
Barracuda Data Protection
Commvault Cloud / Commvault Complete
Commvault Complete
Commvault"s SaaS-focused *Metallic* platform
ConnectWise's Axcient x360Recover
Dell PowerProtect Data Manager
Dell Technologies PowerProtect
Druva inSync/Data Security Cloud
Google Cloud Backup and Disaster Recovery
Google Cloud Disaster Recovery
HYCU Data Protection
HYCU Protege
Kaseya/Barracuda Datto
Managed Backup and Disaster Recovery Services by Discover Cyber Solutions
Microsoft 365 Backup & Disaster Recovery Solution
Microsoft 365 Backup (SaaS)
NinjaOne Backup
Oracle/StorageTek tape libraries
ProBackup
Quest
Rewind
Rocket Servergraph
Veritas Alta (NetBackup family)
Veritas Backup Exec, System Recovery, and Desktop & Laptop Option (DLO)
rsync
Discontinued, still offered
No shut-down product was recommended here.
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