Every category where a model named Files.com for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
Managed file transfer	Data platform	43%	1 of 97	0%	40	endorsed leader
EDI platforms	Data platform	0%	89 of 93	100%	1	under 10 labels · led by TrueCommerce EDI at 32%

Movement

This is the first edition on this tier, so no move can be computed for Files.com yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated Files.com across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	First choice	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	0	1	0	1
GPT-5.4 mini	0	1	0	0	1
Gemini 3.5 Flash	4	0	0	0	4
Perplexity Sonar	2	0	1	0	3
Grok 4.1 Fast	1	2	0	0	3
Mistral Small	3	0	1	0	4
DeepSeek V4 Flash	2	1	1	0	4
Llama 4 Maverick	1	0	1	0	2
Qwen 3.7 Flash	1	0	0	0	1
Kimi K2	2	1	1	0	4
GLM 4.7 FlashX	1	1	0	1	3
MiniMax M2.5	2	1	1	0	4
GPT-6 Luna	2	1	1	0	4
Muse Glimmer 30B	1	2	0	0	3

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct23 labels14

Paraphrase32 labels19

Comparative28 labels11not counted in share

Budget-constrained23 labels17

Scale-constrained9 labels4

Negative7 labels4not counted in share

First choiceAlternativeMentionNegative122 labels in all, every segment counted; 54 of the 69 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“If you want predictable, transparent pricing with minimal up‑front cost, Files.com ($199/month Starter) is one of the most straightforward options.” GLM 4.7 FlashX · MFT · budget prompt · first choice

“Files.com - They offer a cloud-based SFTP server with end-to-end encryption, two-factor authentication, and compliance with industry standards.” Llama 4 Maverick · MFT · paraphrase prompt · first choice

“Files.com is the top recommendation for most small businesses due to its low monthly cost and fully managed cloud platform” Mistral Small · MFT · budget prompt · first choice

“I'd recommend Files.com if you want the best balance of managed security, scalability, and low operational overhead” Perplexity Sonar · MFT · paraphrase prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“more focused on file handling than pure EDI workflows” GLM 4.7 FlashX · EDI · comparative prompt · soft negative

Named alongside

The products named in the same answers as Files.com, over the 122 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Files.com was named but was not.

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ProductSame answerTook the first choice insteadHead to head

GoAnywhere MFT50 of 1225Compare →

Progress MOVEit Transfer31 of 1224Compare →

AWS Transfer Family29 of 1221Not among the top eight

Cerberus FTP Server27 of 1222Compare →

Couchdrop26 of 1223Compare →

Fortra GoAnywhere MFT23 of 1227Compare →

SFTP To Go23 of 1223Not among the top eight

JSCAPE MFT Server21 of 1221Not among the top eight

Axway SecureTransport21 of 1220Not among the top eight

MASV18 of 1221Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Files.com. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 121 of the 122 answers that named Files.com and are not a share of its labels.

Domains cited

g2.com70

sftptogo.com70

aimultiple.com65

files.comYour site65

learn.g2.com56

sourceforge.net48

expertinsights.com44

comparitech.com42

dnsstuff.com37

kiteworks.com36

468 of the 533 domain citations in answers naming Files.com came from somebody else's page.

Pages cited

sftptogo.com/blog/best-mft-platforms-managed-file-transfer58

learn.g2.com/best-managed-file-transfer-software55

aimultiple.com/managed-file-transfer-solutions43

expertinsights.com/data-security-and-privacy/the-top-managed-file-transfer-solutions42

g2.com/categories/managed-file-transfer-mft/small-business37

files.com/sftp30

dnsstuff.com/managed-file-transfer29

comparitech.com/data-privacy-management/best-mft-services27

Pages are listed as the models cited them.

Search and answers

Where Files.com stands in Google search beside where it stands in the models' answers.

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In search

Google, US estimates

Position for “managed file transfer solution”

–

not in the top ten

Position for “managed file transfer solutions”

–

not in the top ten

Searches for its name, Google: 880 a month (“files.com”)
AI search demand for its name, est.: 79 a month
Organic visits to its site: about 61,282 a month
Searches its site ranks for: 2,659 · 99 in the top three
Sites linking to it: 2,684
Paid Google search: 1 searches its ads show for, about 2 clicks and $21 a month (estimate)

Ads on GoogleDetailLess

65 ads · 43 image, 20 text, 2 video · 33 shown in the last 30 days

First shown September 2025, as Action Verb LLC, verified. Ads started 2025-11 to 2026-10: 61 in the year, 4 before.

On Google's pages: 1 2 3 4

In answers

This edition

Share of first choices

43%

rank 1 of 97 in MFT

First choices

across its categories

Named in: 122 answers
Its own site cited: in 121 of the answers that named it

Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on files.com

3,235

subdomains included

Content

583

counted in the table below

Documentation

2,267

Product · Integration

63 · 46

Kind	Pages	Last 90 days	Latest	Categories named
Case study	468	undated		EDI, MFT
Blog	68	4	2026-08-31	MFT, ETL
Comparison	33	0	2026-04-30	MFT
Conference or event	6	undated
Glossary or explainer	5	1	2026-09-02	EDI
Template or tool	2	undated
Report or ebook	1	undated

Most recent

2026-09-02What is pgp encryption glossary or explainer
2026-08-31Files com fedramp certified blog
2026-08-12Cloud migration challenges blog
2026-07-29Cloud migration services blog
2026-07-15Benefits of cloud migration blog
2026-06-17Cloud migration strategy blog

Events in person

Upcoming

November 17, 2026 to November 20, 2026Microsoft Ignite 2026San Francisco · exhibits
April 4, 2027 to April 7, 2027NAB Show 2027Las Vegas Convention Center, Las Vegas · exhibits

As the event pages on files.com state them, read October 5, 2026.

How it is countedHide how it is counted

Every page files.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read October 5, 2026.

Names read as Files.com

What the judge wrote, as written, with how often. The vendor table decides that these count as Files.com; a claim can dispute any of them.

Files.com (with ExaVault SFTP) 1

Follow Files.com

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Files.com is its own company.

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In its own words

Stated by the vendor, not checked

Positioning: The Secure File Orchestration Platform
files.com
For: business
files.com
Price stated: Starter and Power are flat-rate, sign-up-and-go plans starting at $199/month; Enterprise is custom-quoted to your workload. files.com
Starting price: 199 files.com
Free plan or trial: No credit card required · 7-day free trial · Live in minutes files.com
Integrations claimed: 50 files.com
Certifications: SOC 2 Type IIFedRAMP Certified under FedRAMP 20x at Class APCI DSSFedRAMP Certified (20x, Class A)SOC 2PCI DSS - SAQ D, SP and ROC PrepHIPAAFedRAMP 20x
Hosting: eight storage and compute zones worldwideEU and regional data residency1 Region1 - 2 RegionsAll RegionsUp to 8 Regions
Customers named: EquifaxRag & BoneSpirit Airlines

What Files.com's own pages state, read October 5, 2026: files.com, files.com/pricing, trust.files.com, files.com/features/ai, files.com/customer-stories. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Files.com's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Files.com, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Files.com by email, built from the raw record of the edition. It shows:

where Files.com is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name Files.com, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.

Badges

Wins only: a badge exists where Files.com is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.

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AI models recommend Files.com first in Managed file transfer this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.

Wide · 320 × 104 Website, beside other badges

Show the code

<a href="https://it-ai-index.com/it-data/managed-file-transfer/"><img src="https://it-ai-index.com/badges/2026-10/files-com--managed-file-transfer-wide.svg" alt="AI models' first choice in Managed file transfer, October 2026 Edition, IT AI Recommendation Index" width="320" height="104"></a>

Copy the code as it is. The link is part of the badge: it points at the Managed file transfer standing, where the claim can be checked.

Square · 240 × 240 LinkedIn, slides

Show the code

<a href="https://it-ai-index.com/it-data/managed-file-transfer/"><img src="https://it-ai-index.com/badges/2026-10/files-com--managed-file-transfer-square.svg" alt="AI models' first choice in Managed file transfer, October 2026 Edition, IT AI Recommendation Index" width="240" height="240"></a>

Copy the code as it is. The link is part of the badge: it points at the Managed file transfer standing, where the claim can be checked.

Compact · 200 × 56 Email signature, footer

Show the code

<a href="https://it-ai-index.com/it-data/managed-file-transfer/"><img src="https://it-ai-index.com/badges/2026-10/files-com--managed-file-transfer-compact.svg" alt="AI models' first choice in Managed file transfer, October 2026 Edition, IT AI Recommendation Index" width="200" height="56"></a>

Copy the code as it is. The link is part of the badge: it points at the Managed file transfer standing, where the claim can be checked.

Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.