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LLM gateways and observability · September 2026 Edition

Portkey vs Helicone

Six of twelve models named Portkey first on the direct prompt; one named Helicone. Both were named by all twelve models and Portkey carries 43 labels and Helicone 30, so the shares are not directly comparable.

Portkey

accepted challenger

Named in two categories this edition.

Helicone

accepted challenger

Named in one category this edition.

First-choice share27%9%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate2%13%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#2#3A position in a field of 9; printed, not drawn.
Labels4330A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Portkey reading right to left. Rank and label count are printed, not drawn.LiteLLM was named alongside these two in eleven of the twelve direct answers. LiteLLM vs Portkey · LiteLLM vs Helicone

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the LLM gateways and observability page.

By framing

How many of the twelve models made each the first choice, per way of asking, and how many argued against it.
PortkeyFirst choices, of twelve modelsHelicone
Direct61
Paraphrase521 against Helicone
Comparative10
Budget-constrained012 against Helicone
Scale-constrained10
Negative101 against Portkey · 1 against Helicone
Bars are first choices, 0 to 12 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to twelve.

The direct prompt

The plain question, one answer per model, grouped by where Portkey and Helicone stood in it.

Portkey first, Helicone an alternative

6 of 12 modelsHelicone was named in the answer but not as the choice, or not at all.
Claude Haiku 4.5Portkey alternatives: LiteLLM, OpenRouter
Perplexity SonarLiteLLM, Portkey alternatives: Bifrost, Cloudflare AI Gateway, Kong AI Gateway
Grok 4.1 FastPortkey alternatives: LiteLLM
Qwen 3.7 FlashPortkey alternatives: Bifrost, Cloudflare AI Gateway, LiteLLM
GLM 4.7 FlashXPortkey alternatives: Helicone, LiteLLM
MiniMax M2.5Merge Gateway, Portkey alternatives: LiteLLM

Helicone first, Portkey not the choice

1 of 12 modelsPortkey was named in the answer but not as the choice, or not at all.
Mistral SmallHelicone, LiteLLM alternatives: Braintrust, OpenRouter

Neither was the first choice, one was named

3 of 12 modelsThe answer put something else first and named one of the two as an alternative.
Gemini 3.5 FlashLiteLLM alternatives: Bifrost, Cloudflare AI Gateway, Portkey, TrueFoundry
DeepSeek V4 FlashLiteLLM alternatives: Cloudflare AI Gateway, Portkey
Kimi K2LiteLLM alternatives: Helicone, Portkey, Requesty

Neither was named

2 of 12 modelsThe answer made no first choice from these two in this category.
GPT-5.4 miniPortkey / Prisma AIRS AI Gateway alternatives: Kong AI Gateway, LiteLLM
Llama 4 Maverickno first choice

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Portkey leads by six points.
Portkey15%#2 of 6
Helicone10%#4 of 6
The full small business standing →
Mid-marketThe figures above
Portkey leads by eighteen points.
Portkey27%#2 of 9
Helicone9%#3 of 9
The full mid-market standing →
Enterprise
Portkey leads by twelve points.
Portkey15%#3 of 9
Helicone2%#7 of 9
The full enterprise standing →

What the models said about Portkey

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.

“Strong governance/compliance features, but one comparison says you should expect extra latency overhead” Perplexity Sonar · negative prompt · soft negative
“For most mid-sized B2B companies looking for a balance of velocity and control, starting with a Portkey pilot is highly recommended.” Gemini 3.5 Flash · paraphrase prompt · first choice
“Portkey is widely considered the best all-around solution for mid-market businesses due to its specialized governance features” Qwen 3.7 Flash · direct prompt · first choice
“Portkey (Best Managed / Enterprise Governance): ... a premium, developer-friendly gateway. It offers top-tier reliability features” Gemini 3.5 Flash · scale prompt · first choice

What the models said about Helicone

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Avoid depending on Helicone — it's now in maintenance mode” DeepSeek V4 Flash · budget prompt · hard negative
“Avoid if you need active development.” GLM 4.7 FlashX · negative prompt · hard negative
“Some sources note Helicone's roadmap/maintenance has been evolving; if stability matters, bias toward Portkey or Braintrust.” DeepSeek V4 Flash · paraphrase prompt · soft negative
“LiteLLM (for flexibility and cost control) or Helicone (for observability and ease of use) are the best LLM gateway choices” Mistral Small · direct prompt · first choice
“Portkey and Helicone are the most frequently recommended LLM observability and routing platforms” Mistral Small · paraphrase prompt · first choice
“LiteLLM (self-hosted, free) and Helicone (free tier, low-cost Pro plan) are the top picks” Mistral Small · budget prompt · first choice
Also compared

Comparisons are drawn for the top three products in each category. The output is the models' output; nothing here is a recommendation by the index.