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LLM gateways and observability · October 2026 Edition

Portkey vs Helicone

Seven of fourteen models named Portkey first on the direct prompt; one named Helicone. Portkey was named by fourteen of the fourteen models and Helicone by twelve and Portkey carries 53 labels and Helicone 27, so the shares are not directly comparable.

Portkey

endorsed leader

Named in four categories this edition.

Helicone

accepted challenger

Named in one category this edition.

First-choice share31%6%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate11%15%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#2#4A position in a field of 8; printed, not drawn.
Labels5327A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Portkey reading right to left. Rank and label count are printed, not drawn.LiteLLM was named alongside these two in eleven of the fourteen direct answers. LiteLLM vs Portkey · LiteLLM vs Helicone · Portkey vs OpenRouter

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the LLM gateways and observability page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
PortkeyFirst choices, of fourteen modelsHelicone
Direct71
Paraphrase923 against Helicone
Comparative21
Budget-constrained003 against Portkey
Scale-constrained10
Negative003 against Portkey · 1 against Helicone
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, Portkey and Helicone were named in the same answer seventy times, of the 175 answers naming Portkey and the 80 naming Helicone. In those answers Helicone took the first choice four times and Portkey twenty-two.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Portkey and Helicone stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Portkey Helicone first choice named as an alternative argued againstblank: not namedEach cell is one answer, Portkey on the left and Helicone on the right.

The direct prompt

The plain question, one answer per model, grouped by where Portkey and Helicone stood in it.

Portkey first, Helicone an alternative

7 of 14 modelsHelicone was named in the answer but not as the choice, or not at all.
Claude Haiku 4.5Portkey alternatives: Bifrost, LiteLLM, Nexos.ai, OpenRouter
Perplexity SonarPortkey alternatives: Bifrost, LiteLLM
DeepSeek V4 FlashPortkey alternatives: Helicone, LiteLLM, OpenRouter
Qwen 3.7 FlashPortkey alternatives: Amazon Bedrock, Azure AI, LiteLLM
Kimi K2Portkey alternatives: Cloudflare AI Gateway, Kong AI Gateway, LiteLLM
GLM 4.7 FlashXOpenRouter, Portkey alternatives: Kong AI Gateway, LiteLLM
Muse Glimmer 30BPortkey alternatives: LiteLLM, OpenRouter

Helicone first, Portkey not the choice

1 of 14 modelsPortkey was named in the answer but not as the choice, or not at all.
MiniMax M2.5Helicone, Portkey.ai alternatives: Cloudflare AI Gateway, Kong AI Gateway

Neither was the first choice, one was named

2 of 14 modelsThe answer put something else first and named one of the two as an alternative.
GPT-5.4 miniLiteLLM alternatives: Portkey
Gemini 3.5 FlashLiteLLM alternatives: Bifrost, Cloudflare AI Gateway, Portkey

Neither was named

4 of 14 modelsThe answer made no first choice from these two in this category.
Grok 4.20Portkey AI Gateway alternatives: Bifrost, Cloudflare AI Gateway, LiteLLM
Mistral SmallNexos.ai alternatives: Cloudflare AI Gateway
Llama 4 Maverickno first choice
GPT-6 LunaPortkey, now branded PRISMA AIRS AI Gateway alternatives: Cloudflare AI Gateway, LiteLLM

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Portkey leads by twenty-two points.
Portkey28%#2 of 7
Helicone5%#5 of 7
The full small business standing →
Mid-marketThe figures above
Portkey leads by twenty-six points.
Portkey31%#2 of 8
Helicone6%#4 of 8
The full mid-market standing →
Enterprise
Portkey leads by twenty-four points.
Portkey26%#1 of 8
Helicone2%#5 of 8
The full enterprise standing →

What the models said about Portkey

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“avoid Portkey hosted due to CVEs and black-box concerns” DeepSeek V4 Flash · negative prompt · hard negative
“its paid plans start at $49/month, so it is usually less attractive than LiteLLM or OpenRouter for the tightest budgets” Perplexity Sonar · budget prompt · soft negative
“Acquired by Palo Alto Networks in May 2026, which introduces some roadmap uncertainty” MiniMax M2.5 · negative prompt · soft negative
“Go with Portkey if you want an all-in-one platform that's enterprise-ready with strong compliance certifications.” MiniMax M2.5 · paraphrase prompt · first choice
“If you prefer a managed service so your team can focus strictly on building product features, choose Portkey.” Gemini 3.5 Flash · paraphrase prompt · first choice
“Great all-rounder. Excellent balance between enterprise governance, prompt management, and observability.” Gemini 3.5 Flash · scale prompt · first choice

What the models said about Helicone

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“What I'd Avoid... Helicone | In maintenance mode since Mintlify acquisition” Kimi K2 · paraphrase prompt · hard negative
“now in maintenance mode. Avoid for new builds.” DeepSeek V4 Flash · paraphrase prompt · hard negative
“now maintenance mode post-2026 acquisition—no new signups, but OSS viable ... Hosted future uncertain; basic evals.” Grok 4.20 · paraphrase prompt · soft negative
“Choose Helicone if you need to debug why a specific LLM chain is failing, require the absolute lowest latency” Qwen 3.7 Flash · comparative prompt · first choice
“Start with Helicone. It is the most "agile" tool for a mid-sized B2B company.” Qwen 3.7 Flash · paraphrase prompt · first choice
“I'd recommend starting with Portkey.ai or Helicone” MiniMax M2.5 · direct prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.