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Enterprise AI assistants · October 2026 Edition

ChatGPT vs Glean

Two of fourteen models named ChatGPT first on the direct prompt; one named Glean. ChatGPT was named by fourteen of the fourteen models and Glean by seven and ChatGPT carries 47 labels and Glean 16, so the shares are not directly comparable.

ChatGPT

accepted challenger

Named in five categories this edition.

Glean

accepted challenger

Named in two categories this edition.

First-choice share25%6%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate21%6%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#5A position in a field of 7; printed, not drawn.
Labels4716A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, ChatGPT reading right to left. Rank and label count are printed, not drawn.ChatGPT vs Microsoft 365 Copilot · ChatGPT vs Amazon Q · ChatGPT vs Microsoft Copilot

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the Enterprise AI assistants page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
ChatGPTFirst choices, of fourteen modelsGlean
Direct211 against ChatGPT
Paraphrase521 against Glean
Comparative40
Budget-constrained504 against ChatGPT
Scale-constrained00
Negative005 against ChatGPT
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, ChatGPT and Glean were named in the same answer thirty-three times, of the 199 answers naming ChatGPT and the 59 naming Glean. In those answers Glean took the first choice five times and ChatGPT eleven.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where ChatGPT and Glean stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
ChatGPT Glean first choice named as an alternative argued againstblank: not namedEach cell is one answer, ChatGPT on the left and Glean on the right.

The direct prompt

The plain question, one answer per model, grouped by where ChatGPT and Glean stood in it.

ChatGPT first, Glean not the choice

2 of 14 modelsGlean was named in the answer but not as the choice, or not at all.
GPT-5.4 miniChatGPT alternatives: Gemini for Workspace, Google Gemini, Microsoft Copilot
GPT-6 LunaChatGPT alternatives: Google Workspace with Gemini, Microsoft 365 Copilot

Glean first, ChatGPT not the choice

1 of 14 modelsChatGPT was named in the answer but not as the choice, or not at all.
Gemini 3.5 FlashGlean, Microsoft 365 Copilot alternatives: 1mind, ChatGPT Team or Enterprise, Moveworks

Neither was the first choice, one was named

4 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Perplexity SonarHubSpot with Breeze AI alternatives: Artisan, Glean, Microsoft 365 Copilot, Regie.ai, Writer, ZoomInfo
Grok 4.1 FastMicrosoft Copilot alternatives: Glean, Gong, Salesforce Einstein
Mistral SmallGong alternatives: ChatGPT, HubSpot AI, Monday.com Revenue AI OS
DeepSeek V4 FlashMicrosoft 365 Copilot alternatives: ChatGPT, Claude, Glean Assistant, Google Gemini

Neither was named

7 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.51mind, AI Hive alternatives: Gong, Microsoft Copilot
Llama 4 Maverickno first choice
Qwen 3.7 FlashHubSpot Breeze AI alternatives: Apollo, Chorus, Clay, Gong, Microsoft Copilot, Salesforce Einstein, Slack AI
Kimi K2Microsoft 365 Copilot alternatives: Gong
GLM 4.7 FlashXMicrosoft 365 Copilot alternatives: Gong, HubSpot Breeze AI, Monday CRM with AI
MiniMax M2.5no first choice
Muse Glimmer 30BHubSpot Breeze AI alternatives: Gong Revenue AI OS, Intercom, Respond.io

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
ChatGPT leads by forty-seven points.
ChatGPT47%#1 of 6
Glean0%#6 of 6
The full small business standing →
Mid-marketThe figures above
ChatGPT leads by nineteen points.
ChatGPT25%#1 of 7
Glean6%#5 of 7
The full mid-market standing →
Enterprise
ChatGPT leads by twelve points.
ChatGPT22%#2 of 7
Glean10%#3 of 7
The full enterprise standing →

What the models said about ChatGPT

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.

“Multiple major companies have banned it after data leaks” MiniMax M2.5 · negative prompt · hard negative
“several major enterprise platforms—including ChatGPT Enterprise, Gemini Enterprise, and Salesforce Einstein—can be tricked into leaking data” Qwen 3.7 Flash · negative prompt · soft negative
“tools that look like consumer ChatGPT/Claude/Gemini-style accounts but are used in a company setting without enterprise controls” Perplexity Sonar · negative prompt · soft negative
“ChatGPT Enterprise - extends OpenAI's chatbot with higher-speed access, longer context windows, and enterprise controls like single sign-on (SSO) and admin consoles” Llama 4 Maverick · paraphrase prompt · first choice
“ChatGPT Business remains the most balanced option for customer support drafting, creative brainstorming, and general workflow acceleration.” Qwen 3.7 Flash · budget prompt · first choice
“My default recommendation for a mid-sized B2B company is ChatGPT Enterprise because it is the most versatile company-wide assistant” Perplexity Sonar · paraphrase prompt · first choice

What the models said about Glean

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.

“Avoid over-investing in "enterprise-only" platforms like Glean or Moveworks” Kimi K2 · paraphrase prompt · soft negative
“Best Overall for Connected Knowledge & Search: Glean ... Glean is the gold standard.” Gemini 3.5 Flash · paraphrase prompt · first choice
“Glean: Best for Cross-Platform Knowledge & "Universal Search"” Gemini 3.5 Flash · direct prompt · first choice
“Top Recommendation: Glean” DeepSeek V4 Flash · paraphrase prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.