# Zscaler Private Access: how AI models rank it, September 2026

IT AI Recommendation Index, September 2026 Edition. Named in 30 judge labels across 2 categories by 12 of 12 models. Page: https://it-ai-index.com/vendors/zscaler-private-access/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Zero trust network access | 0% | 10 | 21% | 29 |
| SASE platforms | 0% | 37 | 100% | 1 |

## What the models said for it

- "Zscaler Private Access (ZPA) is the stronger choice for large, regulated enterprises that need deep SSE features" (Claude Haiku 4.5, ZTNA)
- "Market leader with strong analyst recognition; seamless integration with Zscaler Internet Access (ZIA)" (Qwen 3.7 Flash, ZTNA)
- "If you want a purely cloud-native, robust enterprise-wide VPN replacement ... choose Zscaler." (Gemini 3.5 Flash, ZTNA)
- "For large enterprises, Zscaler, Palo Alto, and Netskope lead in scalability and integration." (Mistral Small, ZTNA)

## And against it

- "they are generally not recommended for mid-sized B2B companies" (Gemini 3.5 Flash, ZTNA)
- "Comparisec review of Zscaler Private Access (ZPA): “Latency complaints more frequent than peers in some geographies” and “client agent reconnect issues on network changes.”" (GLM 4.7 FlashX, ZTNA)
- "only if the budget can stretch to $8‑$20 / user | Best feature set but higher price point" (GLM 4.7 FlashX, ZTNA)
- "custom pricing (~$15-20+/user/month) and heavier setup make it better for 1,000+ users" (Grok 4.1 Fast, ZTNA)

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, September 2026 Edition, it-ai-index.com.