# Zoom: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 4 judge labels across 2 categories by 4 of 14 models. Page: https://it-ai-index.com/vendors/zoom/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Streaming platforms | 0% | 79 | 33% | 3 |
| Remote support and remote access | 0% | 24 | 0% | 1 |

## What the models said for it

- "Simply start a meeting and use "Screen Share." This allows them to see what you are doing without giving them the ability to type commands" (Qwen 3.7 Flash, Remote support)
- "Zoom offers affordable add-ons for webinars that are highly familiar to users." (Gemini 3.5 Flash, Streaming)

## And against it

- "open platforms like YouTube, Facebook Live, or even unprotected Zoom links face real consequences" (Muse Glimmer 30B, Streaming)

## Movement since September 2026

Floor: 11 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- Streaming platforms: 0% to 0%, ±0. New · not ranked in September 2026 · rank 79 of 98.
- Remote support and remote access: 0% to 0%, ±0. New · not ranked in September 2026 · rank 24 of 77.

## In its own words

What Zoom's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: One platform to connect (https://zoom.com/)
- For: businesses (https://zoom.com/)
- Free plan or trial: Sign Up Free (https://zoom.com/)
- Certifications: ISO/IEC 27001, ISO/IEC 27017:2015, ISO/IEC 27018:2019, ISO/IEC 27701, SOC 2 Type 2, SOC 2 + HITRUST, CSA STAR Attestation, Cyber Essentials
- Customers named: Major League Baseball™, TheShareCo, Cricut, Capital One, AWS, Thales

## What it publishes

Every page zoom.com exposes, read 2026-09-29: 10023 addresses. By kind, pages and the last 90 days:

- blog: 214 pages, 17 in the last 90 days, latest 2026-09-28
- case study: 311 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 63 pages, 2 in the last 90 days, latest 2026-09-18
- conference or event: 6 pages, 0 in the last 90 days, latest undated
- report or ebook: 15 pages, 0 in the last 90 days, latest 2025-11-21
- comparison: 40 pages, 0 in the last 90 days, latest undated
- template or tool: 9 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 3 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-28 blog: Zoom whiteboard visual collaboration https://www.zoom.com/en/blog/zoom-whiteboard-visual-collaboration/
- Recent: 2026-09-28 blog: Stop settling for good enough collaboration https://www.zoom.com/en/blog/stop-settling-for-good-enough-collaboration/
- Recent: 2026-09-25 blog: Privacy security https://www.zoom.com/en/products/ai-assistant/resources/privacy-security/
- Recent: 2026-09-23 blog: Solopreneur 50 docuseries https://www.zoom.com/en/blog/solopreneur-50-docuseries/
- Recent: 2026-09-22 blog: How can i sign a document on my phone for free https://www.zoom.com/en/blog/how-can-i-sign-a-document-on-my-phone-for-free/
- Recent: 2026-09-22 blog: How to sign electronically https://www.zoom.com/en/blog/how-to-sign-electronically/

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.