# Zoom Phone alternatives: what AI models name instead, October 2026

IT AI Recommendation Index, October 2026 Edition. 147 of the 252 answers in the 1 category where Zoom Phone holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://it-ai-index.com/vendors/zoom-phone/alternatives/

## Named instead, most often (every category and segment added)

- RingCentral: 27
- Microsoft Teams Phone: 16
- Nextiva: 14
- Google Voice: 8
- RingCentral RingEX: 5
- Aircall: 2

## Business phone systems

**Small business**: 50 of 84 answers did not name Zoom Phone (Zoom Phone is #3 of 11 at 14%).

- Nextiva: first choice in 11 of those 50
- RingCentral: first choice in 5 of those 50
- Google Voice: first choice in 3 of those 50
- Aircall: first choice in 2 of those 50
- CloudTalk: first choice in 2 of those 50
- Grasshopper: first choice in 2 of those 50
- Ooma Office: first choice in 2 of those 50
- Quo: first choice in 2 of those 50

**Mid-market**: 47 of 84 answers did not name Zoom Phone (Zoom Phone is #5 of 12 at 8%).

- RingCentral: first choice in 9 of those 47
- Google Voice: first choice in 5 of those 47
- Nextiva: first choice in 3 of those 47
- RingCentral RingEX: first choice in 3 of those 47
- 8x8: first choice in 1 of those 47
- 8x8 Express: first choice in 1 of those 47
- Dialpad: first choice in 1 of those 47
- GoTo Connect: first choice in 1 of those 47

**Enterprise**: 50 of 84 answers did not name Zoom Phone (Zoom Phone is #3 of 10 at 5%).

- Microsoft Teams Phone: first choice in 16 of those 50
- RingCentral: first choice in 13 of those 50
- RingCentral RingEX: first choice in 2 of those 50
- 3CX: first choice in 1 of those 50
- 8x8 XCaaS: first choice in 1 of those 50
- 8×8 Work: first choice in 1 of those 50
- Cisco Unified Communications Manager: first choice in 1 of those 50
- Cisco Webex Calling: first choice in 1 of those 50

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.