# Zendesk Service: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 1 judge labels across 1 categories by 1 of 14 models. Page: https://it-ai-index.com/vendors/zendesk-service/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| IT service management | 0% | 31 | 0% | 1 |

## What the models said for it

- "The Gold Standard for B2B Customer Support" (Gemini 3.5 Flash, ITSM)

## Movement since September 2026

Floor: 11 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- IT service management: 0% to 0%, ±0. New · not ranked in September 2026 · rank 31 of 69.

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.