# WebEx: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 13 judge labels across 2 categories by 8 of 14 models. Page: https://it-ai-index.com/vendors/webex/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Video conferencing | 0% | 13 | 8% | 12 |
| Streaming platforms | 0% | 54 | 0% | 1 |

## What the models said for it

- "e.g., Webex by Cisco is commonly highlighted for enterprise security: FedRAMP authorized, E2EE, real-time translation in 100+ languages." (Muse Glimmer 30B, Video conferencing)
- "Growing businesses: Webex is a great option for businesses that are growing because it scales well." (Muse Glimmer 30B, Video conferencing)
- "Choose Webex if your company values enterprise-grade meeting controls and hybrid-work features" (GPT-5.4 mini, Video conferencing)
- "Best if you're deeply invested in Cisco hardware / phone systems / IT governance: Webex" (GPT-5.4 mini, Video conferencing)

## And against it

- "costs stay low vs. enterprise tools like Webex ($12+)" (Grok 4.20, Video conferencing)

## In its own words

What WebEx's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: AI-powered collaboration, customer experience, devices, and platform solutions trusted by leading global brands. (https://webex.com/)
- For: enterprise collaboration, customer experience, and device/workspace teams (https://webex.com/)
- Free plan or trial: Get started for free. (https://webex.com/)
- Customers named: McLaren Formula 1 Team, Conagra, T-Mobile, Maersk, Carnival Cruise Line, HD Supply, Conagra Brands, YUM! Brands

## What it publishes

Every page webex.com exposes, read 2026-09-29: 13790 addresses. By kind, pages and the last 90 days:

- blog: 1786 pages, 21 in the last 90 days, latest 2026-09-23
- case study: 73 pages, 0 in the last 90 days, latest 2021-02-19
- webinar or virtual event: 114 pages, 0 in the last 90 days, latest undated
- conference or event: 43 pages, 0 in the last 90 days, latest 2025-12-17
- report or ebook: 12 pages, 0 in the last 90 days, latest undated
- comparison: 2 pages, 0 in the last 90 days, latest undated
- template or tool: 2 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 14 pages, 0 in the last 90 days, latest 2025-11-10
- podcast or video: 1 pages, 0 in the last 90 days, latest undated
- news or press: 2 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-23 blog: Webexone 2026 know before you go https://blog.webex.com/collaboration/webexone-2026-know-before-you-go/
- Recent: 2026-09-21 blog: Enterprise calling modernization at webexone webex https://blog.webex.com/collaboration/enterprise-calling-modernization-at-webexone-webex/
- Recent: 2026-09-17 blog: Announcing new era trusted calling with webex calling and securelogix https://blog.webex.com/collaboration/announcing-new-era-trusted-calling-with-webex-calling-and-securelogix/
- Recent: 2026-08-31 blog: 7 steps to personalize your cisco desk series device https://blog.webex.com/workspaces/7-steps-to-personalize-your-cisco-desk-series-device/
- Recent: 2026-08-31 blog: Get more from webex with ai at webexone 2026 https://blog.webex.com/collaboration/get-more-from-webex-with-ai-at-webexone-2026/
- Recent: 2026-08-27 blog: Modernizing premises contact center ai webex ai agent now available cce release 15 https://blog.webex.com/customer-experience/modernizing-premises-contact-center-ai-webex-ai-agent-now-available-cce-release-15/

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.