# TierPoint: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 20 judge labels across 2 categories by 10 of 14 models. Page: https://it-ai-index.com/vendors/tierpoint/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Colocation providers | 22% | 1 | 6% | 18 |
| Backup and disaster recovery | 2% | 11 | 0% | 2 |

## What the models said for it

- "TierPoint – national mid-market with regional coverage. US-focused operator with strong regional coverage and competitive pricing" (Muse Glimmer 30B, Colocation)
- "Start with TierPoint if you want a provider specifically focused on mid-market businesses with excellent regional coverage" (GLM 4.7 FlashX, Colocation)
- "often the go-to for mid-market... General mid-market colocation & DR: TierPoint, Flexential." (GLM 4.7 FlashX, Colocation)
- "The best backup and disaster recovery solution for a mid-market B2B company is TierPoint" (Llama 4 Maverick, Backup and DR)

## And against it

- "Possible late or slow customer service, and some users have reported frustration with limited data centers and high initial setup costs." (Mistral Small, Colocation)

## In its own words

What TierPoint's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Comprehensive IT & Data Center Solutions (https://tierpoint.com/)
- For: transformational IT leaders (https://tierpoint.com/)
- Certifications: Microsoft Solutions Partner designation for Support Services, ISO 27001:2022, SOC 2 Type II, HIPAA, EU-US DPF, PCI, SOC 1 Type II, CCPA
- Hosting: Arkansas, Connecticut, Florida, Illinois, Kansas, Maryland, Massachusetts, Missouri
- Customers named: Groq, JW Software, RAPA, State of Maryland’s IT infrastructure, Maryland DoIT, Boost Run, LAZ Parking

## What it publishes

Every page tierpoint.com exposes, read 2026-10-05: 1054 addresses. By kind, pages and the last 90 days:

- blog: 242 pages, 11 in the last 90 days, latest 2026-09-01
- case study: 49 pages, 3 in the last 90 days, latest 2026-10-02
- webinar or virtual event: 12 pages, 0 in the last 90 days, latest undated
- conference or event: 3 pages, 0 in the last 90 days, latest 2018-09-13
- report or ebook: 14 pages, 0 in the last 90 days, latest 2026-01-14
- comparison: 26 pages, 0 in the last 90 days, latest 2026-01-21
- template or tool: 9 pages, 0 in the last 90 days, latest 2026-06-11
- glossary or explainer: 64 pages, 2 in the last 90 days, latest 2026-08-01
- podcast or video: 51 pages, 5 in the last 90 days, latest 2026-09-09
- news or press: 110 pages, 2 in the last 90 days, latest 2026-08-12
- Recent: 2026-10-02 case study: Latro https://www.tierpoint.com/success-stories/latro
- Recent: 2026-09-09 podcast or video: Ep 55 ai hype versus real value with artur kiulian https://www.tierpoint.com/podcast/ep-55-ai-hype-versus-real-value-with-artur-kiulian
- Recent: 2026-09-09 podcast or video: Ep 51 building smarter logistics with ai with gary dowdy https://www.tierpoint.com/podcast/ep-51-building-smarter-logistics-with-ai-with-gary-dowdy
- Recent: 2026-09-01 blog: Neocloud https://www.tierpoint.com/blog/ai/neocloud
- Recent: 2026-08-26 blog: Ai cyber attacks https://www.tierpoint.com/blog/ai-cyber-attacks
- Recent: 2026-08-26 blog: Cloud finops https://www.tierpoint.com/blog/cloud-finops

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.