# TeamViewer DEX: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 9 judge labels across 1 categories by 6 of 14 models. Page: https://it-ai-index.com/vendors/teamviewer-dex/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Digital employee experience | 6% | 5 | 0% | 9 |

## What the models said for it

- "pick TeamViewer DEX if your priority is improving the technology experience employees have day-to-day with lower TCO" (Muse Glimmer 30B, DEX)
- "For most mid-market B2B companies, TeamViewer DEX or ControlUp are likely your best starting points." (GLM 4.7 FlashX, DEX)
- "The Top Recommendation: TeamViewer DEX (formerly 1E)" (DeepSeek V4 Flash, DEX)
- "a good option if you want autonomous remediation and you already use TeamViewer-adjacent tooling" (GPT-5.4 mini, DEX)

## In its own words

What TeamViewer DEX's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Real-time troubleshooting (https://teamviewer.com/)
- For: IT teams (https://teamviewer.com/)
- Free plan or trial: 30-day free trial (https://www.teamviewer.com/cs/pricing)
- Integrations claimed: 8 (https://www.teamviewer.com/cs/pricing)
- Certifications: ISO/IEC 27001, HIPAA/HITECH, SOC 2 and 3
- Customers named: The Mercedes-AMG PETRONAS Formula One Team, MG-IT Service, Lucky Bike, Carollo

## What it publishes

Every page teamviewer.com exposes, read 2026-09-29: 52661 addresses. By kind, pages and the last 90 days:

- blog: 8651 pages, 1 in the last 90 days, latest 2026-09-24
- case study: 1928 pages, 2 in the last 90 days, latest 2026-09-24
- webinar or virtual event: 692 pages, 0 in the last 90 days, latest undated
- conference or event: 252 pages, 0 in the last 90 days, latest undated
- report or ebook: 428 pages, 0 in the last 90 days, latest 2025-02-11
- comparison: 448 pages, 0 in the last 90 days, latest undated
- template or tool: 36 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 795 pages, 0 in the last 90 days, latest 2023-03-14
- news or press: 3213 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-24 case study: Akzonobel https://www.teamviewer.com/en-us/success-stories/akzonobel/
- Recent: 2026-09-24 blog: Introducing teamviewer model context protocol integration https://www.teamviewer.com/en-us/insights/introducing-teamviewer-model-context-protocol-integration/
- Recent: 2026-08-21 case study: Eudaria https://www.teamviewer.com/en-us/success-stories/eudaria/
- Recent: 2026-06-16 blog: Building the autonomous workplace https://www.teamviewer.com/en-us/insights/building-the-autonomous-workplace/
- Recent: 2025-04-08 case study: Dhl https://www.teamviewer.com/en-us/success-stories/dhl/
- Recent: 2025-02-11 report or ebook: How to successfully deploy a dex tool https://www.teamviewer.com/ams/resources/reports/how-to-successfully-deploy-a-dex-tool

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.