# SimpleHelp: how AI models rank it, September 2026

IT AI Recommendation Index, September 2026 Edition. Named in 9 judge labels across 1 categories by 9 of 12 models. Page: https://it-ai-index.com/vendors/simplehelp/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Remote monitoring and management | 0% | 57 | 100% | 9 |

## And against it

- "specifically called out in 2026 alternatives coverage for CVE-2024-57726/57727/57728, which were exploited in 2025 by Medusa and DragonForce operators" (Perplexity Sonar, RMM)
- "Avoid or be extremely cautious about: SimpleHelp RMM (multiple CVEs, active exploitation, CISA advisories)" (GLM 4.7 FlashX, RMM)
- "I would avoid SimpleHelp and MeshAgent unless absolutely necessary." (DeepSeek V4 Flash, RMM)
- "SimpleHelp — actively exploited right now" (Kimi K2, RMM)

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, September 2026 Edition, it-ai-index.com.