# ServiceNow SAM/ITAM: how AI models rank it, September 2026

IT AI Recommendation Index, September 2026 Edition. Named in 1 judge labels across 1 categories by 1 of 12 models. Page: https://it-ai-index.com/vendors/servicenow-sam-itam/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| IT asset management | 0% | 57 | 100% | 1 |

## And against it

- "gets good reviews, but the same ecosystem tends to be described as heavyweight" (GPT-5.4 mini, ITAM)

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, September 2026 Edition, it-ai-index.com.