# Salesforce Identity / Salesforce Headless 360: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 1 judge labels across 1 categories by 1 of 14 models. Page: https://it-ai-index.com/vendors/salesforce-identity-salesforce-headless-360/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Customer identity and access management | 0% | 54 | 100% | 1 |

## And against it

- "High cost of ownership — harder for most teams to justify." (DeepSeek V4 Flash, CIAM)

## Movement since September 2026

Floor: 11 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- Customer identity and access management: 0% to 0%, ±0. New · not ranked in September 2026 · rank 54 of 70.

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.