# RingCentral alternatives: what AI models name instead, October 2026

IT AI Recommendation Index, October 2026 Edition. 370 of the 504 answers in the 2 categories where RingCentral holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://it-ai-index.com/vendors/ringcentral/alternatives/

## Named instead, most often (every category and segment added)

- Zoom Workplace: 88
- Microsoft: 62
- Google Meet: 22
- RingCentral RingEX: 17
- Nextiva: 15
- Google Voice: 12

## Business phone systems

**Small business**: 53 of 84 answers did not name RingCentral (RingCentral is #2 of 11 at 21%).

- Nextiva: first choice in 8 of those 53
- Zoom Phone: first choice in 7 of those 53
- CloudTalk: first choice in 3 of those 53
- Google Voice: first choice in 3 of those 53
- RingCentral RingEX: first choice in 3 of those 53
- Aircall: first choice in 2 of those 53
- Grasshopper: first choice in 2 of those 53
- Ooma: first choice in 2 of those 53

**Mid-market**: 51 of 84 answers did not name RingCentral (RingCentral is #1 of 12 at 29%).

- Google Voice: first choice in 9 of those 51
- RingCentral RingEX: first choice in 9 of those 51
- Nextiva: first choice in 6 of those 51
- Zoom Phone: first choice in 4 of those 51
- RingCentral MVP: first choice in 2 of those 51
- 8x8: first choice in 1 of those 51
- 8x8 Express: first choice in 1 of those 51
- GoTo Connect: first choice in 1 of those 51

**Enterprise**: 37 of 84 answers did not name RingCentral (RingCentral is #1 of 10 at 38%).

- Microsoft Teams Phone: first choice in 8 of those 37
- RingCentral RingEX: first choice in 5 of those 37
- RingCentral Ultra: first choice in 2 of those 37
- 3CX: first choice in 1 of those 37
- 8x8 XCaaS: first choice in 1 of those 37
- 8×8 Work: first choice in 1 of those 37
- Cisco Unified Communications Manager: first choice in 1 of those 37
- Nextiva: first choice in 1 of those 37

## Video conferencing

**Small business**: 74 of 84 answers did not name RingCentral (RingCentral is #5 of 10 at 3%).

- Zoom Workplace: first choice in 39 of those 74
- Microsoft: first choice in 11 of those 74
- Google Meet: first choice in 10 of those 74
- Zoho Meeting: first choice in 5 of those 74
- Jitsi Meet: first choice in 1 of those 74
- Signal: first choice in 1 of those 74
- Zoom One: first choice in 1 of those 74

**Mid-market**: 76 of 84 answers did not name RingCentral (RingCentral is #7 of 9 at 0%).

- Zoom Workplace: first choice in 30 of those 76
- Microsoft: first choice in 12 of those 76
- Google Meet: first choice in 11 of those 76
- Signal: first choice in 3 of those 76
- Zoho Meeting: first choice in 2 of those 76
- Google Workspace: first choice in 1 of those 76
- Jami: first choice in 1 of those 76
- RingCentral Video: first choice in 1 of those 76

**Enterprise**: 79 of 84 answers did not name RingCentral.

- Microsoft: first choice in 39 of those 79
- Zoom Workplace: first choice in 19 of those 79
- Cisco Webex: first choice in 9 of those 79
- WebEx: first choice in 4 of those 79
- Google Meet: first choice in 1 of those 79
- TrueConf: first choice in 1 of those 79
- Zoom for Enterprise: first choice in 1 of those 79

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.