# Rasa: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 4 judge labels across 2 categories by 3 of 14 models. Page: https://it-ai-index.com/vendors/rasa/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| AI IT support agents | 0% | 76 | 33% | 3 |
| Bot management | 0% | 75 | 100% | 1 |

## What the models said for it

- "Rasa is an open-source conversational AI framework that gives IT teams full control" (Muse Glimmer 30B, AI IT agents)
- "Rasa – Best for Custom NLU ... Teams with ML engineers who want full control" (GLM 4.7 FlashX, AI IT agents)

## And against it

- "Open-source options like Rasa exist for custom builds but require dev time—not "plug-and-play" for limited budgets." (Grok 4.1 Fast, AI IT agents)
- "Open-source like Rasa/Botpress suits chatbots, not traffic protection." (Grok 4.1 Fast, Bot management)

## In its own words

What Rasa's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: AI Agent Platform for Product Teams (https://rasa.com/)
- For: product teams building customer-facing AI (https://rasa.com/)
- Price stated: Free Developer Edition, Growth, Enterprise (https://rasa.com/pricing)
- Starting price: 0 (https://rasa.com/pricing)
- Free plan or trial: The Rasa Developer Edition is free and gives you access to Rasa with CALM. (https://rasa.com/)
- Certifications: GDPR, HIPAA, EU AI Act
- Hosting: your region, On-premise by default
- Customers named: ERGO Group AG, Autodesk, Providence, Orange, eUprava, JetBrains, Albert Heijn, nib Group

## What it publishes

Every page rasa.com exposes, read 2026-09-29: 903 addresses. By kind, pages and the last 90 days:

- blog: 289 pages, 11 in the last 90 days, latest 2026-09-28
- case study: 19 pages, 0 in the last 90 days, latest 2025-01-01
- webinar or virtual event: 13 pages, 0 in the last 90 days, latest 2024-04-24
- conference or event: 27 pages, 0 in the last 90 days, latest undated
- report or ebook: 31 pages, 16 in the last 90 days, latest 2026-09-24
- comparison: 38 pages, 1 in the last 90 days, latest 2026-07-01
- template or tool: 1 pages, 1 in the last 90 days, latest 2026-09-01
- glossary or explainer: 32 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-28 blog: You have an agent platform rasa gives you an agent factory https://rasa.com/blog/you-have-an-agent-platform-rasa-gives-you-an-agent-factory
- Recent: 2026-09-24 report or ebook: Sign off an agent action register https://rasa.community/library/guides/sign-off-an-agent-action-register
- Recent: 2026-09-23 report or ebook: Measure a handoff that loses context https://rasa.community/library/guides/measure-a-handoff-that-loses-context
- Recent: 2026-09-22 report or ebook: Fail over speech vendors mid call https://rasa.community/library/guides/fail-over-speech-vendors-mid-call
- Recent: 2026-09-20 report or ebook: Scope an mcp transport swap https://rasa.community/library/guides/scope-an-mcp-transport-swap
- Recent: 2026-09-19 report or ebook: Audit documents an agent produces https://rasa.community/library/guides/audit-documents-an-agent-produces

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.