# Ping Identity: how AI models rank it, September 2026

IT AI Recommendation Index, September 2026 Edition. Named in 75 judge labels across 5 categories by 12 of 12 models. Page: https://it-ai-index.com/vendors/ping-identity/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Customer identity and access management | 4% | 7 | 14% | 22 |
| Multi-factor authentication | 2% | 6 | 13% | 15 |
| Workforce identity and SSO | 0% | 9 | 30% | 30 |
| Identity governance | 0% | 71 | 50% | 6 |
| Privileged access management | 0% | 71 | 100% | 2 |

## What the models said for it

- "Ping Identity - Best for mid-size and larger workforces, starting at $6 per user monthly." (Llama 4 Maverick, MFA)
- "one of the top CIAM platforms such as Auth0, Ping Identity, or Frontegg" (Llama 4 Maverick, CIAM)
- "Auth0 and Ping Identity are the top recommendations" (Mistral Small, CIAM)
- "Choose Ping Identity if you are a massive, highly regulated global enterprise that requires on-premises/cloud hybridity" (Gemini 3.5 Flash, Workforce identity)

## And against it

- "Customers have reported issues with high costs, scaling problems, poor user experience, and complexity. There is evidence of migration away from Ping Identity" (Mistral Small, IGA)
- "or if you require high availability and have experienced significant downtime (Ping Identity)" (GLM 4.7 FlashX, Workforce identity)
- "Do not purchase these as a primary PAM solution." (Qwen 3.7 Flash, PAM)
- "While it remains a strong choice for enterprises with complex federation and hybrid identity requirements, it may not be the best fit for organizations with different needs." (Llama 4 Maverick, Workforce identity)

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, September 2026 Edition, it-ai-index.com.