# PagerDuty AIOps: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 10 judge labels across 1 categories by 7 of 14 models. Page: https://it-ai-index.com/vendors/pagerduty-aiops/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| AIOps platforms | 6% | 6 | 30% | 10 |

## What the models said for it

- "For a typical mid-sized B2B company, PagerDuty AIOps offers the best balance of capability, cost transparency, and ease of deployment." (DeepSeek V4 Flash, AIOps)
- "I'd generally recommend PagerDuty AIOps / Signal Intelligence as the best starting point" (GPT-5.4 mini, AIOps)
- "My default recommendation: PagerDuty AIOps" (GPT-6 Luna, AIOps)
- "Best if you need alert correlation tightly integrated with incident management workflows" (GLM 4.7 FlashX, AIOps)

## And against it

- "It charges by accepted events, so model your real event stream—including spikes and maintenance windows—before signing." (GPT-6 Luna, AIOps)
- "though some users find per-user costs steep, so it's best to evaluate their pricing carefully" (Mistral Small, AIOps)
- "Users report steep pricing and a "really struggling in the current market" vibe" (GLM 4.7 FlashX, AIOps)

## In its own words

What PagerDuty AIOps's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Reduce alert noise and accelerate triage. (https://pagerduty.com/)
- Price stated: Must purchase AIOps (https://www.pagerduty.com/pricing)
- Free plan or trial: Start free trial (https://pagerduty.com/)
- Integrations claimed: 750 (https://pagerduty.com/)
- Customers named: SAP, Cloudflare, checkout.com, IAG Loyalty, New York Life, FOX, TUI, Zoom

## What it publishes

Every page pagerduty.com exposes, read 2026-09-29: 4205 addresses. By kind, pages and the last 90 days:

- blog: 415 pages, 26 in the last 90 days, latest 2026-09-22
- case study: 146 pages, 3 in the last 90 days, latest 2026-07-21
- webinar or virtual event: 311 pages, 4 in the last 90 days, latest 2026-09-10
- conference or event: 38 pages, 0 in the last 90 days, latest 2025-11-06
- report or ebook: 324 pages, 7 in the last 90 days, latest 2026-09-10
- comparison: 27 pages, 4 in the last 90 days, latest 2026-09-10
- template or tool: 22 pages, 0 in the last 90 days, latest 2025-09-05
- glossary or explainer: 147 pages, 4 in the last 90 days, latest 2026-07-24
- podcast or video: 7 pages, 0 in the last 90 days, latest 2024-08-13
- news or press: 384 pages, 4 in the last 90 days, latest 2026-09-02
- Recent: 2026-09-22 blog: Ai operations process map https://www.pagerduty.com/blog/ai/ai-operations-process-map
- Recent: 2026-09-16 blog: Automate incident management with pagerduty slack https://www.pagerduty.com/blog/chatops/automate-incident-management-with-pagerduty-slack
- Recent: 2026-09-15 blog: Mcp server intelligent tools https://www.pagerduty.com/blog/ai/mcp-server-intelligent-tools
- Recent: 2026-09-14 blog: Senior engineering problem https://www.pagerduty.com/blog/ai/senior-engineering-problem
- Recent: 2026-09-10 blog: The rise of shadow ai in the workplace https://www.pagerduty.com/resources/ai/infographics/the-rise-of-shadow-ai-in-the-workplace
- Recent: 2026-09-10 comparison: Disruption tax downtime vs ai value https://www.pagerduty.com/resources/ai/infographics/disruption-tax-downtime-vs-ai-value

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.