# Opsgenie: how AI models rank it, September 2026

IT AI Recommendation Index, September 2026 Edition. Named in 46 judge labels across 1 categories by 12 of 12 models. Page: https://it-ai-index.com/vendors/opsgenie/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Incident management and on-call | 8% | 6 | 59% | 46 |

## What the models said for it

- "or Opsgenie if you want better value, especially if you're already in the Atlassian ecosystem" (Claude Haiku 4.5, Incidents)
- "Go with Opsgenie if you want to streamline your Jira workflow and manage costs efficiently." (Qwen 3.7 Flash, Incidents)
- "You want the cheapest per-user cost | OpsGenie (free up to 5 users, $9.45/user/mo after)" (GLM 4.7 FlashX, Incidents)
- "If you are heavily engineering-focused, start with PagerDuty or Opsgenie." (Qwen 3.7 Flash, Incidents)

## And against it

- "Verdict: Caution Advised / Plan Migration Immediately ... standalone OpsGenie is facing deprecation, with the full sunsetting scheduled for April 2027" (Qwen 3.7 Flash, Incidents)
- "Avoid platforms with hard end‑of‑life dates: Opsgenie is the clearest example—plan a migration before April 2027." (GLM 4.7 FlashX, Incidents)
- "legacy budget favorites like Atlassian Opsgenie stopped new sales and are fully ending support in April 2027" (Gemini 3.5 Flash, Incidents)
- "Atlassian stopped selling new Opsgenie licenses in June 2025, with full end-of-life on April 5, 2027" (Kimi K2, Incidents)

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, September 2026 Edition, it-ai-index.com.