# Opsgenie alternatives: what AI models name instead, October 2026

IT AI Recommendation Index, October 2026 Edition. 220 of the 252 answers in the 1 category where Opsgenie holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://it-ai-index.com/vendors/opsgenie/alternatives/

## Named instead, most often (every category and segment added)

- incident.io: 65
- PagerDuty: 52
- Better Stack: 16
- Rootly: 11
- Squadcast: 8
- Freshservice: 7

## Incident management and on-call

**Small business**: 73 of 84 answers did not name Opsgenie (Opsgenie is #6 of 13 at 7%).

- incident.io: first choice in 29 of those 73
- Better Stack: first choice in 12 of those 73
- PagerDuty: first choice in 6 of those 73
- Rootly: first choice in 4 of those 73
- Squadcast: first choice in 3 of those 73
- Spike.sh: first choice in 2 of those 73
- FireHydrant: first choice in 1 of those 73
- Freshservice: first choice in 1 of those 73

**Mid-market**: 72 of 84 answers did not name Opsgenie (Opsgenie is #6 of 11 at 7%).

- incident.io: first choice in 24 of those 72
- PagerDuty: first choice in 15 of those 72
- Freshservice: first choice in 6 of those 72
- Rootly: first choice in 5 of those 72
- Squadcast: first choice in 5 of those 72
- Grafana IRM: first choice in 4 of those 72
- Better Stack: first choice in 3 of those 72
- Hyperping: first choice in 1 of those 72

**Enterprise**: 75 of 84 answers did not name Opsgenie (Opsgenie is #5 of 9 at 4%).

- PagerDuty: first choice in 31 of those 75
- incident.io: first choice in 12 of those 75
- ServiceNow ITSM: first choice in 5 of those 75
- Jira Service Management: first choice in 3 of those 75
- Rootly: first choice in 2 of those 75
- Better Stack: first choice in 1 of those 75
- Incident IO: first choice in 1 of those 75
- PagerDuty Operations Cloud: first choice in 1 of those 75

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.