# OpenText: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 18 judge labels across 6 categories by 9 of 14 models. Page: https://it-ai-index.com/vendors/opentext/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Communications archiving and compliance | 0% | 22 | 0% | 8 |
| Data security posture management | 0% | 28 | 0% | 4 |
| Identity governance | 0% | 72 | 67% | 3 |
| Intelligent document processing | 0% | 83 | 100% | 1 |
| IT service management | 0% | 50 | 0% | 1 |
| Managed file transfer | 0% | 66 | 0% | 1 |

## What the models said for it

- "A strong contender if you want to unify your business communication archive with your broader content management systems." (Qwen 3.7 Flash, Comms archiving)
- "If you need enforceable data-layer protection (encryption/tokenization) → Thales or OpenText" (DeepSeek V4 Flash, DSPM)
- "OpenText, Oracle, IBM, Broadcom, and EmpowerID offer strong alternatives" (Mistral Small, IGA)
- "Legacy + modern channels | Complex environments | Robust for mid-size." (Grok 4.20, Comms archiving)

## And against it

- "NetIQ (Post-Micro Focus/Transition era), older legacy CA builds." (Qwen 3.7 Flash, IGA)
- "Often oversold; may not deliver true AI-driven document understanding; legacy approaches struggle with unstructured data" (GLM 4.7 FlashX, Document processing)
- "Less innovative in AI/cloud." (Grok 4.20, IGA)

## In its own words

What OpenText's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Secure Information Management for AI (https://opentext.com/)
- For: organizations (https://opentext.com/)
- Integrations claimed: 1000 (https://www.opentext.com/products/fax)
- Customers named: Verizon, DIRECTV Latin America, BMO Harris Bank, The Consortium Clemenger, World Vision, Cooper Standard, Redcentric, Pick n Pay

## What it publishes

Every page opentext.com exposes, read 2026-09-29: 26188 addresses. By kind, pages and the last 90 days:

- blog: 529 pages, 16 in the last 90 days, latest 2026-09-28
- case study: 3839 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 47 pages, 0 in the last 90 days, latest undated
- conference or event: 42 pages, 0 in the last 90 days, latest undated
- report or ebook: 27 pages, 0 in the last 90 days, latest 2026-04-10
- comparison: 4 pages, 0 in the last 90 days, latest undated
- template or tool: 1 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 811 pages, 0 in the last 90 days, latest undated
- podcast or video: 15 pages, 0 in the last 90 days, latest 2026-01-28
- news or press: 1745 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-28 blog: Idc names opentext ccm leader https://blogs.opentext.com/idc-names-opentext-ccm-leader/
- Recent: 2026-09-24 blog: Data security posture management for ai how to prepare your sensitive data https://blogs.opentext.com/data-security-posture-management-for-ai-how-to-prepare-your-sensitive-data/
- Recent: 2026-09-23 blog: Ai data protection what models cant unlearn https://blogs.opentext.com/ai-data-protection-what-models-cant-unlearn/
- Recent: 2026-09-23 blog: The hidden cost of fragmented devops and how integrated testing fixes it https://blogs.opentext.com/the-hidden-cost-of-fragmented-devops-and-how-integrated-testing-fixes-it/
- Recent: 2026-09-22 blog: Opentext named a leader in the idc marketscape for intelligent content services https://blogs.opentext.com/opentext-named-a-leader-in-the-idc-marketscape-for-intelligent-content-services/
- Recent: 2026-09-22 blog: Protect sensitive data without slowing down ai adoption https://blogs.opentext.com/protect-sensitive-data-without-slowing-down-ai-adoption/

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.