# NinjaOne: how AI models rank it, September 2026

IT AI Recommendation Index, September 2026 Edition. Named in 139 judge labels across 7 categories by 12 of 12 models. Page: https://it-ai-index.com/vendors/ninjaone/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Remote monitoring and management | 50% | 1 | 9% | 56 |
| Patch management | 13% | 4 | 8% | 38 |
| Unified endpoint management | 4% | 5 | 9% | 32 |
| IT asset management | 0% | 21 | 22% | 9 |
| Backup and disaster recovery | 0% | 58 | 0% | 2 |
| IT service management | 0% | 35 | 0% | 1 |
| Vulnerability management platforms | 0% | 70 | 100% | 1 |

## What the models said for it

- "For most mid‑market B2B organisations, NinjaOne (formerly NinjaRMM) offers the best balance of price, feature set, and ease of use." (GLM 4.7 FlashX, Patching)
- "This is one of the top‑ranked tools on G2 ... widely regarded as an excellent fit for lean IT departments and mid‑market organizations" (GLM 4.7 FlashX, Patching)
- "consider evaluating modern options like NinjaOne (which has a strong security reputation and fewer active exploitation cases)" (DeepSeek V4 Flash, RMM)
- "Cloud‑native, cross‑platform tools (NinjaOne, Automox, Action1) are now the default for most mid‑market and MSP environments" (GLM 4.7 FlashX, Patching)

## And against it

- "While tools like NinjaOne or ConnectWise Automate are excellent for *managing* devices, their native *asset management* ... is often superficial" (Qwen 3.7 Flash, ITAM)
- "Mixed sentiment; some users report functional patch management ... while others find that advertised features don't always work as expected" (GLM 4.7 FlashX, RMM)
- "cloud-native and strong, but priced per endpoint/month (better if you need mac/Linux too and have a slightly larger budget)" (DeepSeek V4 Flash, Patching)
- "Often requires a minimum spend (~$200/mo), so it may be too expensive for very small budgets" (Qwen 3.7 Flash, RMM)

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, September 2026 Edition, it-ai-index.com.