# New Relic Synthetics: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 29 judge labels across 1 categories by 13 of 14 models. Page: https://it-ai-index.com/vendors/new-relic-synthetics/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Website and synthetic monitoring | 2% | 11 | 21% | 29 |

## What the models said for it

- "My default recommendation: New Relic for a mid-sized B2B company" (GPT-6 Luna, Uptime monitoring)
- "Runs synthetic browser and API checks and correlates test results with application performance monitoring" (Muse Glimmer 30B, Uptime monitoring)
- "More observability-oriented, useful when you need application and site performance diagnostics." (Perplexity Sonar, Uptime monitoring)
- "Need one platform for everything: Go with Datadog or New Relic." (GPT-5.4 mini, Uptime monitoring)

## And against it

- "Datadog, New Relic, and Checkmk are powerful, but overkill for teams that primarily need uptime monitoring and status pages" (Claude Haiku 4.5, Uptime monitoring)
- "requires a massive, expensive platform like Datadog or New Relic *just* for uptime" (Qwen 3.7 Flash, Uptime monitoring)
- "The catch: They are extremely expensive and complex to configure." (Gemini 3.5 Flash, Uptime monitoring)
- "High costs with scale; overkill for simple sites" (Grok 4.1 Fast, Uptime monitoring)

## In its own words

What New Relic Synthetics's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: a powerful suite of tools for proactively monitoring your websites, APIs, and critical business transactions (https://learn.newrelic.com/introduction-to-synthetics)
- For: Beginners; this course is for those starting their observability journey with New Relic. (https://learn.newrelic.com/introduction-to-synthetics)
- Price stated: Free (https://learn.newrelic.com/introduction-to-synthetics)
- Free plan or trial: Free (https://learn.newrelic.com/introduction-to-synthetics)
- Integrations claimed: 780 (https://newrelic.com/platform/synthetics)
- Certifications: FedRAMP & HIPAA Compliance
- Customers named: Domino's, EveryMatrix, Verizon, William Hill

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.