# Microsoft Teams Phone alternatives: what AI models name instead, October 2026

IT AI Recommendation Index, October 2026 Edition. 176 of the 252 answers in the 1 category where Microsoft Teams Phone holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://it-ai-index.com/vendors/microsoft-teams-phone/alternatives/

## Named instead, most often (every category and segment added)

- RingCentral: 38
- Nextiva: 35
- Zoom Phone: 15
- Google Voice: 13
- RingCentral RingEX: 10
- CloudTalk: 3

## Business phone systems

**Small business**: 72 of 84 answers did not name Microsoft Teams Phone (Microsoft Teams Phone is #8 of 11 at 0%).

- Nextiva: first choice in 20 of those 72
- RingCentral: first choice in 11 of those 72
- Zoom Phone: first choice in 8 of those 72
- Google Voice: first choice in 4 of those 72
- CloudTalk: first choice in 3 of those 72
- RingCentral RingEX: first choice in 3 of those 72
- Aircall: first choice in 2 of those 72
- Grasshopper: first choice in 2 of those 72

**Mid-market**: 69 of 84 answers did not name Microsoft Teams Phone (Microsoft Teams Phone is #7 of 12 at 3%).

- RingCentral: first choice in 14 of those 69
- Nextiva: first choice in 13 of those 69
- Google Voice: first choice in 9 of those 69
- RingCentral RingEX: first choice in 7 of those 69
- Zoom Phone: first choice in 5 of those 69
- 8x8: first choice in 2 of those 69
- 8x8 Express: first choice in 1 of those 69
- GoTo Connect: first choice in 1 of those 69

**Enterprise**: 35 of 84 answers did not name Microsoft Teams Phone (Microsoft Teams Phone is #2 of 10 at 31%).

- RingCentral: first choice in 13 of those 35
- Nextiva: first choice in 2 of those 35
- Zoom Phone: first choice in 2 of those 35
- 3CX: first choice in 1 of those 35
- 8×8 Work: first choice in 1 of those 35
- Cisco Unified Communications Manager: first choice in 1 of those 35
- Cisco Webex: first choice in 1 of those 35
- Genesys Cloud: first choice in 1 of those 35

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.