# Lumen: how AI models rank it, September 2026

IT AI Recommendation Index, September 2026 Edition. Named in 2 judge labels across 2 categories by 2 of 12 models. Page: https://it-ai-index.com/vendors/lumen/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| DDoS protection | 0% | 43 | 100% | 1 |
| SD-WAN | 0% | 39 | 100% | 1 |

## And against it

- "Some providers like Lumen have setup that could be more streamlined and customer service that could be improved." (Claude Haiku 4.5, DDoS)
- "Low overall rating (3.3/5 on G2) ... Slow deployment & support friction" (MiniMax M2.5, SD-WAN)

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, September 2026 Edition, it-ai-index.com.