# LogMeIn Rescue: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 13 judge labels across 1 categories by 7 of 14 models. Page: https://it-ai-index.com/vendors/logmein-rescue/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Remote support and remote access | 0% | 19 | 31% | 13 |

## What the models said for it

- "If you are an MSP (Managed Service Provider): Choose LogMeIn Rescue for its strong ticketing and CRM integrations." (Qwen 3.7 Flash, Remote support)
- "Other options include Logmein Rescue, BeyondTrust Remote Support, and more." (Llama 4 Maverick, Remote support)
- "LogMeIn Rescue is also a top contender for mid-sized organizations" (Perplexity Sonar, Remote support)
- "lists LogMeIn Rescue as the Secure Remote Troubleshooting Solution" (Muse Glimmer 30B, Remote support)

## And against it

- "LogMeIn Rescue: Due to minimal innovation, a dated interface, and documented security concerns." (Llama 4 Maverick, Remote support)
- "ScreenMeet describes it as a legacy tool with dated UX and documented security concerns." (Perplexity Sonar, Remote support)
- "Expensive; performance issues reported; poor customer service reviews" (Kimi K2, Remote support)
- "LogMeIn Rescue/GoTo Resolve (robust but pricier)" (Grok 4.1 Fast, Remote support)

## In its own words

What LogMeIn Rescue's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: High-performance remote support software with advanced security and AI-driven capabilities built for enterprise IT support. (https://logmein.com/)
- For: enterprise IT support (https://logmein.com/)
- Price stated: Select a plan or start for free - no credit card required. Remote Device Support: 109 per month, billed annually. Rescue Enterprise: Contact Us. (https://www.logmein.com/pricing/rescue)
- Starting price: 109 (https://www.logmein.com/pricing/rescue)
- Free plan or trial: free 14-day trial (https://www.logmein.com/pricing/rescue)
- Customers named: Lenovo, Arise, Asurion, BT, Cognizant, Cummins Inc., Evalueserve, Fordham

## What it publishes

Every page logmein.com exposes, read 2026-09-29: 2573 addresses. By kind, pages and the last 90 days:

- blog: 560 pages, 0 in the last 90 days, latest undated
- case study: 51 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 60 pages, 0 in the last 90 days, latest undated
- conference or event: 5 pages, 0 in the last 90 days, latest undated
- report or ebook: 2 pages, 0 in the last 90 days, latest undated
- comparison: 28 pages, 0 in the last 90 days, latest undated
- template or tool: 3 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 61 pages, 0 in the last 90 days, latest undated

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.