# Kaseya: how AI models rank it, September 2026

IT AI Recommendation Index, September 2026 Edition. Named in 7 judge labels across 3 categories by 4 of 12 models. Page: https://it-ai-index.com/vendors/kaseya/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Remote monitoring and management | 0% | 41 | 40% | 5 |
| Backup and disaster recovery | 0% | 114 | 100% | 1 |
| Managed detection and response | 0% | 37 | 0% | 1 |

## And against it

- "avoid Datto RMM and the broader Kaseya product suite due to concerns regarding product stability and support" (Qwen 3.7 Flash, RMM)
- "Multiple Reddit sysadmin reports advise steering clear of these for M365 backup specifically" (Kimi K2, Backup and DR)
- "Many enterprise-oriented platforms (ConnectWise, Datto, N-able, Kaseya) are quote-only" (DeepSeek V4 Flash, RMM)

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, September 2026 Edition, it-ai-index.com.