# Jira Service Management (JSM) with Atlassian Intelligence: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 2 judge labels across 1 categories by 1 of 14 models. Page: https://it-ai-index.com/vendors/jira-service-management-jsm-with-atlassian-intelligence/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| AI IT support agents | 0% | 43 | 0% | 2 |

## What the models said for it

- "If you are already standardized on Atlassian: Look at Jira Service Management (JSM) with Atlassian Intelligence. It is highly integrated and Cost-effective" (Gemini 3.5 Flash, AI IT agents)
- "JSM is a gold standard for ITIL-aligned IT support." (Gemini 3.5 Flash, AI IT agents)

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.