# Ivanti Neurons for ITSM: how AI models rank it, September 2026

IT AI Recommendation Index, September 2026 Edition. Named in 15 judge labels across 1 categories by 9 of 12 models. Page: https://it-ai-index.com/vendors/ivanti-neurons-for-itsm/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| IT service management | 0% | 41 | 33% | 15 |

## What the models said for it

- "ServiceNow and Ivanti offer the depth, and the cost, that comes with it" (Claude Haiku 4.5, ITSM)
- "Security-focused IT, flexible deployment ... Deep security integrations" (Grok 4.1 Fast, ITSM)

## And against it

- "perhaps the platform to be most cautious about, due to a serious, ongoing security track record" (DeepSeek V4 Flash, ITSM)
- "Clunky, dated interface with disjointed modules; Extremely steep learning curve for administrators" (GLM 4.7 FlashX, ITSM)
- "setup and tuning can be complex, which makes it a cautious choice if you want quick deployment" (Perplexity Sonar, ITSM)
- "Platforms I’d be extra cautious about: ... Ivanti Neurons for ITSM" (GPT-5.4 mini, ITSM)

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, September 2026 Edition, it-ai-index.com.