# IT Portal: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 4 judge labels across 1 categories by 3 of 14 models. Page: https://it-ai-index.com/vendors/it-portal/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| IT documentation | 0% | 28 | 0% | 4 |

## What the models said for it

- "Another long-standing, affordable player in the specialized IT documentation space." (Gemini 3.5 Flash, IT documentation)

## In its own words

What IT Portal's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: cloud & on-premise IT documentation platform for teams of 20+ users (https://itportal.com/)
- For: MSPs and IT departments with teams of 20 or more (https://itportal.com/)
- Price stated: Choose Invoice/Trial on a yearly or 3-year plan and you won't be billed until day 90; monthly plans pay by card. Every plan has our 90-day money-back guarantee. (https://itportal.com/)
- Starting price: 20 (https://www.itportal.com/pricing)
- Free plan or trial: Invoice/Trial on a yearly or 3-year plan and you won't be billed until day 90 (https://itportal.com/)
- Integrations claimed: 40 (https://www.itportal.com/integrations)
- Certifications: SOC 2 compliant, GDPR-compliant EU hosting option, SOC 2 compliant independently audited security controls, SOC2-compliant, SOC 2, HIPAA, ISO 27001
- Hosting: EU
- Customers named: Checkers/Rally's Restaurants, EDV-Beratung, Dorks Delivered, State Attorney's Office, 13th Judicial Circuit, DSM Data Center Network, Conquest Wildman, HelpOX, Impact IT

## What it publishes

Every page itportal.com exposes, read 2026-10-05: 232 addresses. By kind, pages and the last 90 days:

- blog: 142 pages, 0 in the last 90 days, latest 2025-08-05
- comparison: 2 pages, 0 in the last 90 days, latest 2025-08-05
- template or tool: 4 pages, 0 in the last 90 days, latest 2025-08-05
- news or press: 1 pages, 0 in the last 90 days, latest 2025-08-05
- Recent: 2025-08-05 blog: Bulk tag import https://www.itportal.com/blogs/bulk-tag-import
- Recent: 2025-08-05 blog: Company column in access logs https://www.itportal.com/blogs/company-column-in-access-logs
- Recent: 2025-08-05 blog: Company notes remote access cards https://www.itportal.com/blogs/company-notes-remote-access-cards
- Recent: 2025-08-05 blog: Credentials import overwrite https://www.itportal.com/blogs/credentials-import-overwrite
- Recent: 2025-08-05 blog: Custom template fields in grids https://www.itportal.com/blogs/custom-template-fields-in-grids
- Recent: 2025-08-05 blog: Dashboard user activity drill down https://www.itportal.com/blogs/dashboard-user-activity-drill-down

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.