# InvGate Service Management: how AI models rank it, September 2026

IT AI Recommendation Index, September 2026 Edition. Named in 19 judge labels across 2 categories by 10 of 12 models. Page: https://it-ai-index.com/vendors/invgate-service-management/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| IT service management | 2% | 5 | 0% | 18 |
| Incident management and on-call | 0% | 28 | 0% | 1 |

## What the models said for it

- "highest composite and customer experience scores ... most common top picks" (DeepSeek V4 Flash, ITSM)
- "InvGate is a rapidly rising star in the mid-market space, routinely earning some of the highest customer satisfaction scores" (Gemini 3.5 Flash, ITSM)
- "A visually clean, modern platform with very low administrative overhead, excellent native asset discovery" (Gemini 3.5 Flash, ITSM)
- "If you want ServiceNow‑class capabilities at a mid‑market price: Consider InvGate Service Management" (GLM 4.7 FlashX, ITSM)

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, September 2026 Edition, it-ai-index.com.