# ID.me: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 11 judge labels across 1 categories by 10 of 14 models. Page: https://it-ai-index.com/vendors/id-me/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Identity verification | 0% | 61 | 82% | 11 |

## What the models said for it

- "Best for: Government services and large US consumer platforms" (DeepSeek V4 Flash, Identity verification)

## And against it

- "Privacy Issues: Uses facial recognition technology that has been shown to have racial bias and disproportionate impact on people of color" (MiniMax M2.5, Identity verification)
- "High complaint volumes (1,460+ BBB in 3 years; mixed Trustpilot ~3/5). Issues include service failures, poor support, billing disputes" (Grok 4.1 Fast, Identity verification)
- "ID.me ... has faced multiple class-action lawsuits for violating the Illinois Biometric Information Privacy Act (BIPA)" (Gemini 3.5 Flash, Identity verification)
- "This service has over 1,400 complaints filed with the Better Business Bureau in just three years." (Qwen 3.7 Flash, Identity verification)

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.