# IBM: how AI models rank it, September 2026

IT AI Recommendation Index, September 2026 Edition. Named in 10 judge labels across 4 categories by 5 of 12 models. Page: https://it-ai-index.com/vendors/ibm/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Cloud hosting | 0% | 36 | 33% | 6 |
| Identity governance | 0% | 61 | 50% | 2 |
| Backup and disaster recovery | 0% | 112 | 100% | 1 |
| ETL and ELT | 0% | 41 | 0% | 1 |

## What the models said for it

- "commonly associated with regulated industries, hybrid cloud, and OpenShift-based enterprise environments" (GPT-5.4 mini, Cloud hosting)
- "Need hybrid cloud + regulated-industry compliance | IBM Cloud" (DeepSeek V4 Flash, Cloud hosting)

## And against it

- "Criticized for poor value compared to competitors" (Mistral Small, Cloud hosting)
- "Mid-market companies often find better customer service with established Tier 2 vendors ... compared to giants like IBM or Dell, which may deprioritize your account" (Qwen 3.7 Flash, Backup and DR)
- "often cited as poor value in performance/price comparisons" (DeepSeek V4 Flash, Cloud hosting)
- "Enterprise IGA (SailPoint, Saviynt, One Identity, IBM)" (DeepSeek V4 Flash, IGA)

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, September 2026 Edition, it-ai-index.com.