# HelpWire: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 3 judge labels across 1 categories by 3 of 14 models. Page: https://it-ai-index.com/vendors/helpwire/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Remote support and remote access | 2% | 11 | 0% | 3 |

## What the models said for it

- "If you want zero cost and zero hosting hassle: Go with [HelpWire](https://www.helpwire.app/)." (Gemini 3.5 Flash, Remote support)
- "If you want the cheapest practical option, HelpWire is worth considering because it is presented as free" (Perplexity Sonar, Remote support)

## In its own words

What HelpWire's own pages state, read 2026-10-06. Stated by the vendor, not checked by the index.

- Positioning: Free And Simple Remote Support (https://helpwire.app/)
- For: businesses and home users (https://helpwire.app/)
- Price stated: Free (https://helpwire.app/)
- Starting price: 0 (https://helpwire.app/)
- Free plan or trial: Start for free (https://helpwire.app/)
- Certifications: DigiCert-signed, DigiCert code signatures
- Customers named: NASA, Netflix, BMW, Microsoft, AWS, Siemens

## What it publishes

Every page helpwire.app exposes, read 2026-10-05: 1421 addresses. By kind, pages and the last 90 days:

- blog: 837 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 1 pages, 0 in the last 90 days, latest undated
- comparison: 123 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 5 pages, 0 in the last 90 days, latest undated

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.