# Helply: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 1 judge labels across 1 categories by 1 of 14 models. Page: https://it-ai-index.com/vendors/helply/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| AI IT support agents | 2% | 24 | 0% | 1 |

## What the models said for it

- "Helply – Best Value for Small Teams ... No-code, quick setup, affordable" (GLM 4.7 FlashX, AI IT agents)

## In its own words

What Helply's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: AI-native customer support platform (https://helply.com/)
- For: customer support teams (https://helply.com/)
- Price stated: The only $0/seat AI-native helpdesk. Plans start at $49 a month. (https://helply.com/)
- Starting price: 49 (https://helply.com/)
- Free plan or trial: 14 days with 1,000 credits and no card (https://helply.com/)
- Certifications: HIPAA, SOC 2 Type II, GDPR
- Customers named: Sender.net, Covidence, Proposify, StaffTraveler, My Baggage, Pilotmoon, Global Coach Group, Flowatch

## What it publishes

Every page helply.com exposes, read 2026-09-29: 376 addresses. By kind, pages and the last 90 days:

- blog: 125 pages, 40 in the last 90 days, latest 2026-09-02
- case study: 10 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 2 pages, 0 in the last 90 days, latest undated
- report or ebook: 1 pages, 0 in the last 90 days, latest 2026-05-18
- comparison: 42 pages, 6 in the last 90 days, latest 2026-08-06
- template or tool: 1 pages, 1 in the last 90 days, latest 2026-07-20
- glossary or explainer: 5 pages, 0 in the last 90 days, latest 2026-06-03
- news or press: 2 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-02 blog: Agentic ai customer service https://helply.com/blog/agentic-ai-customer-service
- Recent: 2026-09-02 blog: Onboarding email sequence https://helply.com/blog/onboarding-email-sequence
- Recent: 2026-09-02 blog: Helpdesk ticketing systems small business https://helply.com/blog/helpdesk-ticketing-systems-small-business
- Recent: 2026-09-01 blog: Best ai agent for customer support https://helply.com/blog/best-ai-agent-for-customer-support
- Recent: 2026-08-17 blog: Best Knowledge Base Software for 2026: 10 Top Tools https://helply.com/blog/best-knowledge-base-software-platforms
- Recent: 2026-08-14 blog: B2b customer journey map https://helply.com/blog/b2b-customer-journey-map

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.