# ForgeRock: how AI models rank it, September 2026

IT AI Recommendation Index, September 2026 Edition. Named in 22 judge labels across 3 categories by 12 of 12 models. Page: https://it-ai-index.com/vendors/forgerock/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Workforce identity and SSO | 0% | 12 | 27% | 11 |
| Customer identity and access management | 0% | 18 | 11% | 9 |
| Identity governance | 0% | 37 | 0% | 2 |

## What the models said for it

- "best for large, complex organizations that need sophisticated policy and regulatory support" (Perplexity Sonar, CIAM)
- "Best known for: highly configurable, enterprise-focused identity infrastructure." (GPT-5.4 mini, CIAM)
- "ForgeRock provides open‑source flexibility and strong legacy/IoT support." (GLM 4.7 FlashX, Workforce identity)
- "Best for: Existing ForgeRock customers and complex enterprise deployments" (MiniMax M2.5, Workforce identity)

## And against it

- "choosing a heavy enterprise platform (like a custom implementation of ForgeRock or SailPoint) when you are a mid-sized company can be a strategic error due to cost and complexity" (Qwen 3.7 Flash, CIAM)
- "heritage platforms — still present in many enterprises, but usually selected for specific legacy, governance, or regional reasons" (GPT-5.4 mini, Workforce identity)
- "More complex to deploy than typical SaaS offerings; ... Higher total cost of ownership due to deployment complexity." (Qwen 3.7 Flash, Workforce identity)
- "Merging two massive, overlapping identity platforms inevitably leads to product deprecation, shifting roadmaps" (Gemini 3.5 Flash, Workforce identity)

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, September 2026 Edition, it-ai-index.com.