# Ferndesk: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 1 judge labels across 1 categories by 1 of 14 models. Page: https://it-ai-index.com/vendors/ferndesk/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| IT documentation | 0% | 62 | 0% | 1 |

## In its own words

What Ferndesk's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: The help center that never goes stale. (https://ferndesk.com/)
- For: software teams (https://ferndesk.com/)
- Price stated: Pro (monthly) 149 USD; Pro (annual) 1490 USD (https://ferndesk.com/)
- Starting price: 149 (https://ferndesk.com/)
- Free plan or trial: Every plan starts with 7 days free and full access, no card required. (https://ferndesk.com/)
- Certifications: SSO, OpenID Connect, SAML SSO, SCIM provisioning, DPA
- Customers named: RightMessage, ISMS Copilot, GummySearch, Client Portal, Metricool, SEO Gets, Duplika, Fed Founder, GummySearch

## What it publishes

Every page ferndesk.com exposes, read 2026-09-29: 1133 addresses. By kind, pages and the last 90 days:

- blog: 82 pages, 32 in the last 90 days, latest 2026-09-14
- case study: 15 pages, 5 in the last 90 days, latest 2026-09-22
- conference or event: 2 pages, 2 in the last 90 days, latest 2026-09-26
- comparison: 39 pages, 10 in the last 90 days, latest 2026-09-21
- template or tool: 4 pages, 0 in the last 90 days, latest 2026-01-24
- glossary or explainer: 3 pages, 3 in the last 90 days, latest 2026-09-14
- Recent: 2026-09-26 conference or event: User groups 9tdej https://ferndesk.com/help/user-groups-9tdej
- Recent: 2026-09-22 case study: Trackflo https://ferndesk.com/customers/trackflo
- Recent: 2026-09-21 comparison: Clickhelp alternatives https://ferndesk.com/blog/clickhelp-alternatives
- Recent: 2026-09-21 comparison: Scribe alternatives https://ferndesk.com/blog/scribe-alternatives
- Recent: 2026-09-21 comparison: Slite alternatives https://ferndesk.com/blog/slite-alternatives
- Recent: 2026-09-20 comparison: Helpcrunch alternatives https://ferndesk.com/blog/helpcrunch-alternatives

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.