# eesel AI: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 10 judge labels across 2 categories by 6 of 14 models. Page: https://it-ai-index.com/vendors/eesel-ai/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| AI IT support agents | 4% | 7 | 0% | 9 |
| Enterprise AI assistants | 0% | 91 | 0% | 1 |

## What the models said for it

- "Look at Siit or eesel AI. They are designed specifically for mid-market teams and get up and running quickly." (Gemini 3.5 Flash, AI IT agents)
- "Top Recommendation: eesel AI" (GLM 4.7 FlashX, AI IT agents)
- "If you want a plug-and-play Slack AI that answers IT questions using your existing documentation, use eesel AI." (Gemini 3.5 Flash, AI IT agents)
- "eesel runs as an AI layer on top of Zendesk, Freshdesk, Freshservice, Slack, email, and 100+ other tools" (Claude Haiku 4.5, AI IT agents)

## In its own words

What eesel AI's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Hire fully autonomous AI agents for customer service, content, and more. They live in your existing apps and are ready in minutes. (https://eesel.ai/)
- For: customer service, content, and operations (https://eesel.ai/)
- Price stated: $0.40 per ticket, pay-as-you-go. No platform fee, no per-seat charge, no monthly minimum (https://eesel.ai/)
- Starting price: 299 (https://eesel.ai/)
- Free plan or trial: Start with $50 in free usage, no credit card required. Free trial with 100 credits, no card needed. (https://eesel.ai/)
- Integrations claimed: 6 (https://www.eesel.ai/security); 5 (https://www.eesel.ai/customers) (pages disagree)
- Certifications: SOC 2 Type II compliant sub processors, GDPR-ready, EU data residency, HIPAA with a signed BAA, SOC 2 Type II is underway, SOC 2 Type II, GDPR Compliant, CCPA Compliant
- Hosting: EU, EU or US data residency, Custom data residency, US East (N. Virginia) on AWS, EU hosting available on request, EU data residency
- Customers named: Anytime Fitness, BitGo, Ecosa, Global Pay, Yellowdig, Simployer, Smava, InDebted

## What it publishes

Every page eesel.ai exposes, read 2026-09-29: 10000 addresses. By kind, pages and the last 90 days:

- blog: 4763 pages, 11 in the last 90 days, latest 2026-09-28
- case study: 13 pages, 0 in the last 90 days, latest 2026-06-18
- webinar or virtual event: 1 pages, 0 in the last 90 days, latest 2026-06-23
- report or ebook: 15 pages, 2 in the last 90 days, latest 2026-07-11
- comparison: 932 pages, 40 in the last 90 days, latest 2026-09-28
- template or tool: 39 pages, 0 in the last 90 days, latest 2025-11-24
- glossary or explainer: 198 pages, 0 in the last 90 days, latest 2026-06-17
- podcast or video: 1 pages, 0 in the last 90 days, latest 2026-06-24
- news or press: 1 pages, 0 in the last 90 days, latest 2026-01-19
- Recent: 2026-09-28 blog: Ginzi https://www.eesel.ai/blog/ginzi
- Recent: 2026-09-28 blog: Aportio pricing https://www.eesel.ai/blog/aportio-pricing
- Recent: 2026-09-28 blog: Aportio https://www.eesel.ai/blog/aportio
- Recent: 2026-09-28 comparison: Aportio alternatives https://www.eesel.ai/blog/aportio-alternatives
- Recent: 2026-09-28 comparison: Blackbelthelp alternatives https://www.eesel.ai/blog/blackbelthelp-alternatives
- Recent: 2026-09-28 blog: Blackbelthelp pricing https://www.eesel.ai/blog/blackbelthelp-pricing

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.