# Dialpad alternatives: what AI models name instead, October 2026

IT AI Recommendation Index, October 2026 Edition. 197 of the 252 answers in the 1 category where Dialpad holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://it-ai-index.com/vendors/dialpad/alternatives/

## Named instead, most often (every category and segment added)

- RingCentral: 47
- Nextiva: 25
- Microsoft Teams Phone: 23
- Zoom Phone: 15
- RingCentral RingEX: 13
- Google Voice: 12

## Business phone systems

**Small business**: 60 of 84 answers did not name Dialpad (Dialpad is #6 of 11 at 2%).

- Nextiva: first choice in 15 of those 60
- RingCentral: first choice in 10 of those 60
- Zoom Phone: first choice in 8 of those 60
- Google Voice: first choice in 4 of those 60
- CloudTalk: first choice in 2 of those 60
- Grasshopper: first choice in 2 of those 60
- RingCentral RingEX: first choice in 2 of those 60
- Aircall: first choice in 1 of those 60

**Mid-market**: 59 of 84 answers did not name Dialpad (Dialpad is #8 of 12 at 2%).

- RingCentral: first choice in 11 of those 59
- Google Voice: first choice in 8 of those 59
- Nextiva: first choice in 8 of those 59
- RingCentral RingEX: first choice in 6 of those 59
- RingCentral MVP: first choice in 2 of those 59
- Zoom Phone: first choice in 2 of those 59
- 8x8: first choice in 1 of those 59
- 8x8 Express: first choice in 1 of those 59

**Enterprise**: 78 of 84 answers did not name Dialpad (Dialpad is #8 of 10 at 0%).

- RingCentral: first choice in 26 of those 78
- Microsoft Teams Phone: first choice in 23 of those 78
- RingCentral RingEX: first choice in 5 of those 78
- Zoom Phone: first choice in 5 of those 78
- Nextiva: first choice in 2 of those 78
- RingCentral Ultra: first choice in 2 of those 78
- 3CX: first choice in 1 of those 78
- 8x8 XCaaS: first choice in 1 of those 78

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.