# Datto EDR: how AI models rank it, September 2026

IT AI Recommendation Index, September 2026 Edition. Named in 5 judge labels across 2 categories by 4 of 12 models. Page: https://it-ai-index.com/vendors/datto-edr/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Endpoint detection and response | 0% | 53 | 100% | 4 |
| Endpoint protection | 0% | 67 | 100% | 1 |

## And against it

- "MSP reviews describe it as "among the least effective tools"... the high FPR and operational overhead can be a dealbreaker." (GLM 4.7 FlashX, EDR)
- "Labeled "worst EDR" in MSP-focused Reddit rants... Best avoided unless you're locked into Kaseya ecosystem." (Grok 4.1 Fast, EDR)
- "Datto EDR (Kaseya) — operationally painful for MSPs, buggy portal, poor support." (DeepSeek V4 Flash, EDR)
- "Datto EDR: Documented performance impacts including sustained high CPU, elevated memory consumption, heavy disk I/O contention, and network slowdowns" (Kimi K2, EDR)

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, September 2026 Edition, it-ai-index.com.