# ConnectWise RMM: how AI models rank it, September 2026

IT AI Recommendation Index, September 2026 Edition. Named in 25 judge labels across 1 categories by 12 of 12 models. Page: https://it-ai-index.com/vendors/connectwise-rmm/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Remote monitoring and management | 4% | 5 | 40% | 25 |

## What the models said for it

- "ConnectWise RMM™ - recognized as the preferred RMM vendor for the MSP501 and has a long-standing presence in the MSP market." (Llama 4 Maverick, RMM)
- "recognized as the preferred RMM vendor for the MSP501, with a long-standing MSP market presence" (Llama 4 Maverick, RMM)
- "ConnectWise RMM is their newer, cloud-first platform designed to provide a cleaner, more modern alternative" (Gemini 3.5 Flash, RMM)
- "ConnectWise remains the choice for mature MSPs building around a centralized ecosystem." (Kimi K2, RMM)

## And against it

- "Platforms to Avoid Based on Usability & Vendor Lock-in ... it has a 1-star reputation on Reddit due to being difficult to use and inconsistent." (DeepSeek V4 Flash, RMM)
- "multiple sources advise against using this platform, citing its poor performance and potential security risks" (Llama 4 Maverick, RMM)
- "ConnectWise RMM (historically high-target, ongoing CVEs in the broader ecosystem) ... also merit extra scrutiny" (GLM 4.7 FlashX, RMM)
- "Evaluate Carefully: ConnectWise RMM (New Iterations) ... growing fatigue regarding their newer RMM iterations" (Qwen 3.7 Flash, RMM)

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, September 2026 Edition, it-ai-index.com.