# Avaya: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 8 judge labels across 1 categories by 7 of 14 models. Page: https://it-ai-index.com/vendors/avaya/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Business phone systems | 0% | 75 | 75% | 8 |

## And against it

- "Legacy on-premises PBX systems such as older Avaya, Mitel, and discontinued lines like NEC UNIVERGE... flagged as poor choices for new installs" (Perplexity Sonar, Business phones)
- "Some of the systems to avoid include legacy on-premises PBX systems from brands like Avaya, NEC, Toshiba, Panasonic, and Mitel" (Llama 4 Maverick, Business phones)
- "legacy phones from Toshiba, Avaya (pre-2015), or Mitel should be avoided" (Claude Haiku 4.5, Business phones)
- "For everyone else? Avoid." (DeepSeek V4 Flash, Business phones)

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.