# Aisera: how AI models rank it, October 2026

IT AI Recommendation Index, October 2026 Edition. Named in 19 judge labels across 3 categories by 11 of 14 models. Page: https://it-ai-index.com/vendors/aisera/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| AI IT support agents | 0% | 34 | 20% | 15 |
| Enterprise AI assistants | 0% | 44 | 0% | 2 |
| IT service management | 0% | 20 | 0% | 2 |

## What the models said for it

- "For large enterprises looking to reduce headcount and automate complex workflows, Aisera or ServiceNow Now Assist are the industry leaders." (Qwen 3.7 Flash, AI IT agents)
- "Moveworks and Aisera lead in full autonomous execution" (DeepSeek V4 Flash, AI IT agents)
- "Evaluate Moveworks and Aisera as potential overlay approaches" (GPT-6 Luna, AI IT agents)
- "Best if you want a specialized AI automation vendor: Aisera." (GPT-5.4 mini, AI IT agents)

## And against it

- "Skip for Mid-Market: Moveworks & Aisera" (DeepSeek V4 Flash, AI IT agents)
- "platforms like Aisera have been noted by IT managers as notoriously complex to set up and maintain" (Gemini 3.5 Flash, AI IT agents)
- "early Moveworks/Aisera setups per reviews" (Grok 4.20, AI IT agents)

## In its own words

What Aisera's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Agentic AI for the Enterprise (https://aisera.com/)
- For: the Enterprise (https://aisera.com/)
- Certifications: ISO-27001
- Customers named: NJ Transit, OmniTRAX, Big 5 Sporting Goods, Lifescan, BDO Canada, Big5 Sporting

## What it publishes

Every page aisera.com exposes, read 2026-09-29: 864 addresses. By kind, pages and the last 90 days:

- blog: 182 pages, 6 in the last 90 days, latest 2026-08-14
- case study: 9 pages, 0 in the last 90 days, latest 2024-03-01
- webinar or virtual event: 20 pages, 0 in the last 90 days, latest 2026-03-20
- report or ebook: 4 pages, 0 in the last 90 days, latest 2022-08-24
- comparison: 11 pages, 0 in the last 90 days, latest 2025-12-18
- glossary or explainer: 42 pages, 1 in the last 90 days, latest 2026-07-13
- news or press: 46 pages, 0 in the last 90 days, latest 2025-10-17
- Recent: 2026-08-14 blog: Agentic ai compliance https://aisera.com/blog/agentic-ai-compliance
- Recent: 2026-07-29 blog: Hipaa compliance ai tools https://aisera.com/blog/hipaa-compliance-ai-tools
- Recent: 2026-07-28 blog: Multimodal llm llama4 https://aisera.com/blog/multimodal-llm-llama4
- Recent: 2026-07-28 blog: Enterprise ai benchmark https://aisera.com/blog/enterprise-ai-benchmark
- Recent: 2026-07-28 blog: Llm evaluation https://aisera.com/blog/llm-evaluation
- Recent: 2026-07-28 blog: Ai agent evaluation https://aisera.com/blog/ai-agent-evaluation

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.