# 8x8 alternatives: what AI models name instead, October 2026

IT AI Recommendation Index, October 2026 Edition. 191 of the 252 answers in the 1 category where 8x8 holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://it-ai-index.com/vendors/8x8/alternatives/

## Named instead, most often (every category and segment added)

- RingCentral: 39
- Nextiva: 33
- Microsoft Teams Phone: 18
- Zoom Phone: 16
- Google Voice: 11
- RingCentral RingEX: 9

## Business phone systems

**Small business**: 77 of 84 answers did not name 8x8 (8x8 is #11 of 11 at 0%).

- Nextiva: first choice in 24 of those 77
- RingCentral: first choice in 13 of those 77
- Zoom Phone: first choice in 8 of those 77
- Google Voice: first choice in 4 of those 77
- RingCentral RingEX: first choice in 3 of those 77
- Aircall: first choice in 2 of those 77
- CloudTalk: first choice in 2 of those 77
- Grasshopper: first choice in 2 of those 77

**Mid-market**: 56 of 84 answers did not name 8x8 (8x8 is #6 of 12 at 3%).

- RingCentral: first choice in 9 of those 56
- Google Voice: first choice in 7 of those 56
- Nextiva: first choice in 7 of those 56
- Zoom Phone: first choice in 4 of those 56
- RingCentral RingEX: first choice in 3 of those 56
- Dialpad: first choice in 2 of those 56
- Microsoft Teams Phone: first choice in 2 of those 56
- 8x8 Express: first choice in 1 of those 56

**Enterprise**: 58 of 84 answers did not name 8x8 (8x8 is #5 of 10 at 2%).

- RingCentral: first choice in 17 of those 58
- Microsoft Teams Phone: first choice in 16 of those 58
- Zoom Phone: first choice in 4 of those 58
- RingCentral RingEX: first choice in 3 of those 58
- Nextiva: first choice in 2 of those 58
- RingCentral Ultra: first choice in 2 of those 58
- 3CX: first choice in 1 of those 58
- 8x8 XCaaS: first choice in 1 of those 58

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.