# Video conferencing: what AI models recommend, October 2026

IT AI Recommendation Index, October 2026 Edition. Asked as "video conferencing platform" and as "video meeting software", six framings each, to fourteen models with search on, on behalf of a mid-market B2B company. Added to the October 2026 Edition on October 4, 2026; its answers are read by the distilled judge (ai-indexes-judge-qwen3-14b-run3), not the claude-opus-5 judge of the earlier categories. Page: https://it-ai-index.com/operations/video-conferencing/

**Standing:** Zoom Workplace leads with 42% of first choices; verdict clear leader. 59 first choices across the direct, paraphrase, budget and scale prompts.

## First-choice share

| # | Product | Share | Negative rate | Labels |
|---|---|---|---|---|
| 1 | Zoom Workplace | 42% | 23% | 77 |
| 2 | Microsoft | 24% | 15% | 68 |
| 3 | Google Meet | 22% | 16% | 68 |
| 4 | Zoho Meeting | 5% | 0% | 11 |
| 5 | Cisco Webex | 0% | 24% | 37 |
| 6 | Jitsi Meet | 0% | 6% | 18 |
| 7 | RingCentral | 0% | 0% | 12 |
| 8 | WebEx | 0% | 8% | 12 |
| 9 | GoToMeeting | 0% | 45% | 11 |

## Each model's first choice on the direct prompt

- Claude Haiku 4.5: Microsoft, Zoom Workplace; alternatives Cisco Webex, Google Meet
- GPT-5.4 mini: Microsoft; alternatives WebEx, Zoom Workplace
- Gemini 3.5 Flash: Zoom Workplace; alternatives Google Meet, Microsoft, RingCentral Video
- Perplexity Sonar: Zoom Workplace; alternatives Microsoft, WebEx
- Grok 4.1 Fast: Zoom Workplace; alternatives Cisco Webex, Google Meet, Microsoft
- Mistral Small: Zoom Workplace; alternatives Google Meet, RingCentral
- DeepSeek V4 Flash: Zoom Workplace; alternatives Cisco Webex, Dialpad Meetings, Google Meet, Microsoft
- Llama 4 Maverick: no first choice
- Qwen 3.7 Flash: Zoom Workplace; alternatives Google Meet, Microsoft
- Kimi K2: Microsoft; alternatives Google Meet, Zoom Workplace
- GLM 4.7 FlashX: Zoom Workplace; alternatives Cisco Webex, Google Meet, Microsoft
- MiniMax M2.5: Microsoft, Zoom Workplace; alternatives Google Meet
- GPT-6 Luna: Zoom Workplace; alternatives Google Meet, Teams
- Muse Glimmer 30B: Zoom Workplace; alternatives Cisco Webex, Microsoft, RingCentral

## Sources the answers cite

72 of 84 answers came back with a source list, from 14 of 14 models. Sites named in the most answers:

- uk.pcmag.com: 34 answers, 38 citations
- jabra.com: 33 answers, 33 citations
- zoom.com: 24 answers, 28 citations
- pcmag.com: 24 answers, 25 citations
- trueconf.com: 20 answers, 29 citations
- ringcentral.com: 20 answers, 23 citations
- forbes.com: 20 answers, 22 citations
- getvoip.com: 20 answers, 20 citations

Pages named in the most answers:

- https://jabra.com/discover/hybrid-meeting-solutions/video-conferencing-platforms (33 answers)
- https://pcmag.com/picks/the-best-video-conferencing-software (22 answers)
- https://uk.pcmag.com/cloud-services/9067/the-best-video-conferencing-software (20 answers)
- https://forbes.com/advisor/business/software/best-video-conferencing-software (19 answers)
- https://ringcentral.com/us/en/blog/video-conferencing-software (18 answers)
- https://uk.pcmag.com/video-conferencing-software/9067/the-best-video-conferencing-software (18 answers)
- https://getvoip.com/web-conferencing (17 answers)
- https://hp.com/us-en/tech-takes/collaboration/best/10-best-video-conferencing-software.html (17 answers)
- https://memeburn.com/best-video-conferencing-software (17 answers)
- https://zoom.com/en/blog/video-conference-software (17 answers)

## Warned against

- Zoom Workplace: 18 of 77 labels negative. "Zoom has had multiple serious issues: False encryption claims" (Kimi K2, negative prompt)
- Microsoft: 10 of 68 labels negative. "No end-to-end encryption for standard meetings" (Kimi K2, negative prompt)
- Cisco Webex: 9 of 37 labels negative. "Sub-optimal data deletion policies" (Kimi K2, negative prompt)
- Google Meet: 11 of 68 labels negative. "No true end-to-end encryption for most meetings" (Kimi K2, negative prompt)

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.