# Zoho Assist vs RemotePC: which do AI models recommend for remote support, October 2026

IT AI Recommendation Index, October 2026 Edition, Remote support and remote access. One of fourteen models named Zoho Assist first on the direct prompt; one named RemotePC. Page: https://it-ai-index.com/operations/remote-support-and-remote-access/zoho-assist-vs-remotepc/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| Zoho Assist | 18% | #3 of 10 | 2% | 42 | 14 of 14 |
| RemotePC | 5% | #6 of 10 | 8% | 13 | 8 of 14 |

## The direct prompt, model by model

- Qwen 3.7 Flash: zoho assist first (first choices: Zoho Assist) (alternatives: ConnectWise ScreenConnect, Splashtop Business Remote)
- MiniMax M2.5: remotepc first (first choices: RemotePC, Splashtop Remote Support) (alternatives: BeyondTrust Remote Support)
- Mistral Small: neither first, one named (first choices: BeyondTrust Remote Support, NinjaOne) (alternatives: ConnectWise ScreenConnect, RemotePC, Zoho Assist)
- Kimi K2: neither first, one named (first choices: NinjaOne) (alternatives: BeyondTrust Remote Support, ConnectWise ScreenConnect, Splashtop Remote Support, Zoho Assist)
- GLM 4.7 FlashX: neither first, one named (first choices: TeamViewer) (alternatives: AnyDesk, NinjaOne, Zoho Assist)
- GPT-6 Luna: neither first, one named (first choices: ConnectWise ScreenConnect) (alternatives: BeyondTrust Remote Support, NinjaOne, Zoho Assist)
- Muse Glimmer 30B: neither first, one named (first choices: TeamViewer) (alternatives: AnyDesk, Atera, BeyondTrust Remote Support, LogMeIn Rescue, NinjaOne, Splashtop Remote Support, Zoho Assist)
- Claude Haiku 4.5: neither named
- GPT-5.4 mini: neither named (first choices: NinjaOne) (alternatives: BeyondTrust Remote Support, TeamViewer)
- Gemini 3.5 Flash: neither named (first choices: ConnectWise ScreenConnect) (alternatives: BeyondTrust Remote Support, Splashtop Remote Support)
- Perplexity Sonar: neither named (first choices: Splashtop Remote Support) (alternatives: LogMeIn Rescue)
- Grok 4.1 Fast: neither named (first choices: ConnectWise ScreenConnect) (alternatives: BeyondTrust Remote Support, NinjaOne, Splashtop Remote Support, TeamViewer)
- DeepSeek V4 Flash: neither named (first choices: Splashtop Remote Support) (alternatives: BeyondTrust Remote Support, ConnectWise ScreenConnect)
- Llama 4 Maverick: neither named (first choices: NinjaOne) (alternatives: BeyondTrust Remote Support, LogMeIn Rescue)

## What the models said about Zoho Assist

- "better for smaller or cost-sensitive teams than for a fully scaled mid-market stack" (GPT-5.4 mini, direct prompt, soft negative)
- "Zoho Assist is frequently recommended as one of the best remote support tools. It offers a free version that is genuinely functional" (Mistral Small, budget prompt, first choice)
- "Best All-Rounder: Zoho Assist ... Start with a trial of Zoho Assist for a user-friendly, cost-effective solution." (Qwen 3.7 Flash, direct prompt, first choice)
- "Best overall Zoho Assist - Best balance of performance, pricing, scalability, and integrations for IT teams." (Muse Glimmer 30B, comparative prompt, first choice)

## What the models said about RemotePC

- "ScreenMeet says it lacks enterprise features such as centralized management, audit capabilities, and advanced troubleshooting tools." (Perplexity Sonar, negative prompt, soft negative)
- "Best for budget-conscious teams: RemotePC starts at $1.84 per month with cross-device access and file transfer." (Muse Glimmer 30B, budget prompt, first choice)
- "I'd recommend RemotePC or Splashtop as they offer the best balance of security, features, and pricing" (MiniMax M2.5, direct prompt, first choice)
- "would be Zoho Assist, RemotePC, or TeamViewer" (Llama 4 Maverick, paraphrase prompt, first choice)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.