# Splashtop Remote Support vs RemotePC: which do AI models recommend for remote support, October 2026

IT AI Recommendation Index, October 2026 Edition, Remote support and remote access. Three of fourteen models named Splashtop Remote Support first on the direct prompt; one named RemotePC. Page: https://it-ai-index.com/operations/remote-support-and-remote-access/splashtop-remote-support-vs-remotepc/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| Splashtop Remote Support | 23% | #1 of 10 | 2% | 52 | 14 of 14 |
| RemotePC | 5% | #6 of 10 | 8% | 13 | 8 of 14 |

## The direct prompt, model by model

- MiniMax M2.5: both first (first choices: RemotePC, Splashtop Remote Support) (alternatives: BeyondTrust Remote Support)
- Perplexity Sonar: splashtop remote support first (first choices: Splashtop Remote Support) (alternatives: LogMeIn Rescue)
- DeepSeek V4 Flash: splashtop remote support first (first choices: Splashtop Remote Support) (alternatives: BeyondTrust Remote Support, ConnectWise ScreenConnect)
- Gemini 3.5 Flash: neither first, one named (first choices: ConnectWise ScreenConnect) (alternatives: BeyondTrust Remote Support, Splashtop Remote Support)
- Grok 4.1 Fast: neither first, one named (first choices: ConnectWise ScreenConnect) (alternatives: BeyondTrust Remote Support, NinjaOne, Splashtop Remote Support, TeamViewer)
- Mistral Small: neither first, one named (first choices: BeyondTrust Remote Support, NinjaOne) (alternatives: ConnectWise ScreenConnect, RemotePC, Zoho Assist)
- Kimi K2: neither first, one named (first choices: NinjaOne) (alternatives: BeyondTrust Remote Support, ConnectWise ScreenConnect, Splashtop Remote Support, Zoho Assist)
- Muse Glimmer 30B: neither first, one named (first choices: TeamViewer) (alternatives: AnyDesk, Atera, BeyondTrust Remote Support, LogMeIn Rescue, NinjaOne, Splashtop Remote Support, Zoho Assist)
- Claude Haiku 4.5: neither named
- GPT-5.4 mini: neither named (first choices: NinjaOne) (alternatives: BeyondTrust Remote Support, TeamViewer)
- Llama 4 Maverick: neither named (first choices: NinjaOne) (alternatives: BeyondTrust Remote Support, LogMeIn Rescue)
- Qwen 3.7 Flash: neither named (first choices: Zoho Assist) (alternatives: ConnectWise ScreenConnect, Splashtop Business Remote)
- GLM 4.7 FlashX: neither named (first choices: TeamViewer) (alternatives: AnyDesk, NinjaOne, Zoho Assist)
- GPT-6 Luna: neither named (first choices: ConnectWise ScreenConnect) (alternatives: BeyondTrust Remote Support, NinjaOne, Zoho Assist)

## What the models said about Splashtop Remote Support

- "Frequently targeted in enterprise phishing campaigns." (Qwen 3.7 Flash, negative prompt, hard negative)
- "For secure alternatives, many organizations now prefer Splashtop, NinjaRMM, or enterprise-focused solutions like RemoteCall" (Mistral Small, negative prompt, first choice)
- "If you want the best balance of Price/Performance (and mostly support internal staff): Go with Splashtop Business." (Qwen 3.7 Flash, paraphrase prompt, first choice)
- "Some alternative remote support tools that are considered to be good options include Splashtop and ScreenMeet." (Llama 4 Maverick, negative prompt, first choice)

## What the models said about RemotePC

- "ScreenMeet says it lacks enterprise features such as centralized management, audit capabilities, and advanced troubleshooting tools." (Perplexity Sonar, negative prompt, soft negative)
- "Best for budget-conscious teams: RemotePC starts at $1.84 per month with cross-device access and file transfer." (Muse Glimmer 30B, budget prompt, first choice)
- "I'd recommend RemotePC or Splashtop as they offer the best balance of security, features, and pricing" (MiniMax M2.5, direct prompt, first choice)
- "would be Zoho Assist, RemotePC, or TeamViewer" (Llama 4 Maverick, paraphrase prompt, first choice)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.